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Let's Talk Club Management

Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).

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Let's Talk Club Management Ep. 161 - Counting Down to the Centennial

Counting down from 100 to 1, CMAA is kicking off our Centennial celebration sharing flashbacks on our social channels. Since June, we’ve been digging through the CMAA archives to share our rich history, honoring club management professionals, and spotlighting the milestones, traditions, and experiences that define this honorable profession. In this episode, we chat with some of the team who has…

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Let's Talk Club Management Ep. 160 - The Story Behind the Glass

In this episode, we’re joined by Stephanie Gallo, Gallo’s Chief Marketing Officer. We talk balancing tradition with evolving consumer expectations, especially in clubs where members value both heritage and new experiences, the trends we are seeing in wine preferences right now, and how technology can be used to improve wine education, service, and storytelling for members. Gallo is a CMAA Alliance…

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Let’s Talk Club Management Ep. 159 – 2026 National Golf Day

In May, a record number of CMAA representatives gathered in Washington, DC, to participate in the 18th Annual National Golf Day. In this episode, we’re joined by two of CMAA’s participants: Cameron Walker from NC State University Club in Raleigh, NC, and Christopher Storelli from Isleworth Golf & Country Club in Windermere, FL. Each shares their perspectives on participating in National Golf Day…

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Let's Talk Club Management Ep. 158 - The Evolution of the CCE

In this episode, we’re joined again by Joe Krenn, CCM, CCE, to discuss the upcoming changes to the Certified Chief Executive (CCE) program and process. In this conversation, we cover what prompted CMAA to evolve the CCE requirements, what that revision process has looked like, and what members can expect from the new requirements.

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Let’s Talk Club Management Ep. 157 – Leaning Into Employee Safety

On this episode of the podcast, we’re joined by Alan Achatz, CCM, CHE, to discuss some of the perennial safety issues clubs face. Alan is the founder of Club Safety Solutions, LLC, whose primary mission is bringing safety knowledge to businesses through managerial and line employee education sessions. As we learn in this conversation, safety is as much a part of club culture as anything else – and…

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Let’s Talk Club Management Ep. 156 – Meet 2026 Chair Janine Budzius, CCM, CCE

On this episode, we are thrilled to talk to CMAA’s 2026 Chair Janine Budzius, CCM, CCE. She shares her personal journey to and through clubs, her passion for mentoring, as well as her goals for the year ahead and what’s most important to her.

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Let’s Talk Club Management Ep. 155 – 2026 World Conference Preview

It’s that time again! The 2026 World Conference is just around the corner and in this episode, we’re chatting with our team members about registration, events and networking, education, and our NewBee activities. Kyle and Melissa will take you through the important things you need to know for the week, and they pick up some guest hosts along the way. Access the Conference FAQs:…

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Let’s Talk Club Management Ep. 154 - Tradition Meets Transformation: Governing the Modern City Club

City clubs face unique governance challenges, including balancing the needs of an increasingly diverse membership, managing complex urban operations, and navigating a tumultuous socio-political environment. On this episode, we’re joined by World Conference speaker and CMAA National Board Member, Charles Johnson, CCM, CCE, to preview his session on the best practices in city club governance,…

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Let’s Talk Club Management Ep. 153 – World Conference Preview: Star Powered Club Marketing

Collaborations with celebrities, professional athletes, influencers, and media production companies can elevate your club's visibility and create powerful market momentum—but only if you've selected your partnerships well and negotiate carefully. On this episode, we’re joined by World Conference speakers Adam Rieck and Matthew Martin to preview their session on navigating celebrity, influencer,…

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Ep. 152 - Mentoring and Development with Randy Ruder, CCM, CCE, CMAA Fellow

On this episode, we are thrilled to be talking to the 2025 Club Executive of the Year, Randy Ruder, CCM, CCE, CMAA Fellow. In November, Club Management magazine named Randy the 2025 Club Executive of the Year. He currently serves as the General Manager/Chief Operating Officer of Beach Point Club in Mamaroneck, NY. In this episode we get to know randy a bit better though the eyes of three of his…

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