What Was the Best Retail Experience You’ve Ever Had?

Okay, I have to say it: retail is broken, and I don't think I'm the only one who feels that way. I've had such a big bone to pick with retail lately, and every time I bring it up — here on the podcast, on my socials — you guys have so much to say too. So today I'm finally getting into it: the post-COVID luxury gatekeeping that's got us all waiting in line for something that's supposed to feel…