How to Know if Your Design Team Makes Everyone's Job Harder
Designs Per Click, Comment Quality Ratio and 4 more conceptual metrics.
The Design Handoff by Yung
Practical product design insights from building teams and products that work — learned the hard way.
Dormant Last read · last published · next check
Read 10 days ago and current, but nothing has been published for 14 months.
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How We Made User Feedback Unavoidable
What happens when customer support becomes everyone’s job (and why it beats research sessions).
Back to Writing (And Why It Took Seven Years)
The messy middle between empty perfectionist writing and useful practical insights.
Does Your Brand Sear?—Brand Strategy Pt. 1
Rather than getting in their face, the right way to be stuck on someone’s mind is to be… a real human being.
Let’s Talk About (Good) Design—and its State in Malaysia
TLDR—it’s hard to get good public design in a country run by monkeys.
Publicly Useful Design Publications
Making a case against mindless visual consumption as a public face of graphic design.