A user experience so bad I had to write about it

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Preface: I don't usually complain about stuff like this, but it was so frustrating that I couldn't help it. Yesterday was my son's 11th birthday. Among other things, we got him a Fortnite gift card for a few V-Bucks so he could get some fun skins or whatever the Fortniters do. It turns out you can't just redeem the gift card in the game. You have to have an Epic Games account first, which isn't…

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