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Less pressure, more support for HR and payroll

HR and payroll teams need systems that enable them to be more strategic, according to Sage.

AI search ‘firmly’ part of customer experience

Local consumers are increasingly using AI tools to compare products and prices, and find discounts and deals.

AI agents rewrite customer experience playbook

Speakers at CEM Africa 2026 stressed that AI alone is not the key to delivering better experiences to customers.

$1bn AWS engineering firm to accelerate African AI

The new business will help African companies overcome the gap between AI experimentation and deployment, says AWS.

Cell C adds 1.3m subscribers as turnaround gains pace

The company targets revenue growth in the upper-single-digit range in its 2027 financial year, after growing wholesale revenue by 20% and cutting net debt by 64%.

Mapping deep-shaft HR processes for automation in Nintex Process Manager

A deep-shaft mining company needed its HR processes mapped, standardised and governed, with automation as the goal.

Amendment of the Small Merger Guidelines: What dealmakers need to know

The Competition Commission has published draft amendments to its Small Merger Guidelines for public comment, aligning the small merger notification criteria with the revised merger thresholds that took effect on 1 May.

Tightening audit and governance with Nintex K2 and ServiceNow

A Nintex K2 and ServiceNow integration gave a petrochemical company a full audit trail of every change from development to production.

Nedbank tests next-gen self-service branches

Mall-based kiosks become central to Nedbank’s strategy, as it transforms traditional branches into tech-enabled service centres.

More time for public input on EC Amendment Bill

Parliament’s oversight body on communications extends the deadline for written submissions on the Bill by one month.

SA bucks Africa’s smartphone market downturn

South Africa’s smartphone market grew 17% in Q2, defying a wider African downturn as rising device prices put pressure on consumers.

Absa’s AI chatbot reaches 1.6m users

The big-four bank reveals its AI-based chatbot handles over 100 000 queries per month from 1.6 million users.

Recruiters embrace new sourcing channels

Local recruiters search fewer CV databases as AI and alternative sourcing channels reshape recruitment.

NTT DATA and Palo Alto Networks Sign Global Strategic Alliance to Accelerate Secure AI Transformation

NTT DATA, a global leader in AI, digital business and technology services, and Palo Alto Networks (NASDAQ: PANW) today announced a multi-year strategic alliance designed to help organizations securely adopt AI, modernize cybersecurity, simplify complex technology environments and build cyber resilience for the AI era.

South Africa shows Africa how to make MVNOs work

SA’s mobile virtual network operator market races ahead as Africa struggles to turn licences into growth, Africa Analysis reveals.

Ricoh smart learning and meeting solution gains ground in Rustenburg classrooms

Schools want one system that supports interactive teaching, presentations and collaboration.

Ubiquiti UniFi Cloud Gateways & Protect: Built for South Africa’s connected future

UniFi Site Manager provides licence-free remote management and cloud orchestration, while the actual UniFi control plane remains local.

More council centres go cashless in Cape Town

The City of Cape Town expands cashless payments to more customer interaction and motor vehicle registration and licensing offices.

Black Friday isn't won on the day — it's won in the systems underneath it

Black Friday rewards online retailers whose systems are ready weeks before the day itself, says Warren Mc Nicol, Head of Sales at Stock2Shop.

Rubrik unveils Agent Identity to secure agentic actions in real-time

Rubrik Agent Identity lets enterprises decide who can do what with agents and enforces it per tool call, at the moment of action.

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