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Evan Martin · Aug 5, 2026

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Bought something off homedepot.com. It arrived damaged. Link in the email to the order doesn't work. Called phone number, they redirected me to the store, store says I have to drive to them to get a refund and that I have to talk to online otherwise, who redirected me back to the store. ...so I disputed with credit card company. I guess this is what I get for not ordering from Amazon? You'd think…

Bought something off homedepot.com. It arrived damaged. Link in the email to the order doesn't work. Called phone number, they redirected me to the store, store says I have to drive to them to get a refund and that I have to talk to online otherwise, who redirected me back to the store.

...so I disputed with credit card company. I guess this is what I get for not ordering from Amazon? You'd think Home Depot would be reputable or at least have a process here.

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