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Indisruptable · Apr 16, 2026

How to Innovate like Apple

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Leo "LEGO" Chan · Indisruptable

By the late 1990s, Apple was just months from bankruptcy.
Market share was shrinking.

Products were bloated and confusing.

The company was bleeding cash—and relevance.

What they did next became one of the most studied innovation turnarounds ever. ⬇️

Here are three innovation lessons you can apply right away:
1. Say no—relentlessly 🚫
When Steve Jobs returned in 1997, Apple had dozens of unfocused products—printers, cameras, accessories, and experiments.

His first major decision?
He cut around 70% of Apple’s product line.

Jobs simplified everything into a clear 2×2 grid:
• Consumer vs. Pro
• Desktop vs. Portable

That single act of focus gave teams clarity on what mattered—and permission to stop wasting energy elsewhere.

— The innovation lesson:
Innovation isn’t about doing more.
It’s about having the courage to say no so the right work can thrive.

2. Build complete solutions—not standalone products 🎯
In the broader PC world, buying a computer often meant piecing things together yourself:
• Hardware from one company
• Software from another

Apple made a deliberate choice to own the entire experience.

They tightly integrated:
• The iMac with Mac OS
• The iPod with iTunes

Later, the iPhone combined hardware, software, and services designed together.

Apple even redesigned how products were sold—launching Apple Stores so customers could experience everything working seamlessly, in one place.

— The innovation lesson:
Don’t just deliver a product.
Design the complete solution people actually need.

3. Do the hard work so customers don’t have to — eliminate friction. 🧩
Apple didn’t remove complexity by dumbing things down.

They removed it by absorbing the complexity themselves:
• iTunes handled music syncing behind the scenes
• Touchscreens replaced manuals and buttons
• Software updates became far more seamless for everyday users

The complexity didn’t disappear—it was hidden from the user.

— The innovation lesson:
Great innovation shifts effort away from the user.
If something feels simple, it’s because someone else did the hard work — eliminate friction for your user.

The result of Apple’s shift?
They went from the brink of bankruptcy to becoming one of the most valuable companies in the world.

Not by chasing trends.
But by focusing, integrating, and simplifying relentlessly.

Ask yourself:
🧠 What should I stop doing to create focus?
🎯 Where could I connect the dots instead of adding more pieces?
🧩 How can I make my product/service easier for the people I serve?

If this resonated, save, comment and repost ♻️ to help others rethink innovation.

P.S. I help people and leaders break out of routine thinking through hands-on innovation experiences that spark creative confidence and action. 🚀
Need help? DM me and let’s partner!

Read the original on indisruptable.substack.com

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