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In Practice

A podcast for forward-thinking ambulatory healthcare leaders, providers, and staff.

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Jenna Hagan Chats with Signify Research About AI’s Role in the Future of Ambulatory Care

In this special episode of In Practice, we share a recent conversation between NextGen Healthcare’s Jenna Hagan, vice president of national revenue cycle management (RCM) sales, and Vlad Kozynchenko, senior market analyst for Signify Research. They discuss AI’s role in the future of ambulatory care and consider how forward-thinking healthcare organizations are moving from isolated AI solutions…

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When Doing the Right Thing Pays: Community Health Centers and the Future of Value-Based Care

Community health centers have long delivered the kind of whole-person, outcomes-focused care that value-based models are designed to reward. In this episode of In Practice, Dr. Robert Murry, chief medical officer at NextGen Healthcare, talks with Bob Theis, chief executive officer of Samuel U. Rodgers Health Center, about why health centers are uniquely positioned to lead the shift toward…

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Building RCM Automation Around the Realities of Tribal Health

In this episode of In Practice, Jenna Hagan, vice president of revenue cycle national sales at NextGen Healthcare, talks with Carmen Lovato, clinical informatics coordinator at Kewa Pueblo Health Corporation, about what it takes to make revenue cycle automation work in tribal health settings. At Santo Domingo Health Center, billing was complicated by patterns tribal health centers encounter often:…

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From Patient Access to AI: Solving Cardiology’s Biggest Operational Challenges

In this episode of In Practice, Jenna Hagan, vice president of revenue cycle management national sales at NextGen Healthcare, chats with Nicole Knight, executive vice president of revenue cycle solutions and care transformation for MedAxiom, and Dr. Daniel Tarditi, a non-invasive clinical cardiologist, partner, and chief operating officer of The Heart House, about what it takes for cardiovascular…

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Healthcare is Accelerating: How Community Health Centers Can Keep Up

In this episode of In Practice, Dr. Robert Murry, chief medical officer of NextGen Healthcare, chats with Isaiah Nathaniel, SVP and chief information officer, Delaware Valley Community Health, about the biggest challenges and opportunities facing Federally Qualified Health Centers (FQHCs) and Community Health Centers (CHCs) today. Isaiah shares how Delaware Valley is supporting provider work-life…

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Yes, Your Grocery Store Can Teach You About Successful Patient Engagement

In this conversation, Jenna Hagan, vice president of product marketing at NextGen Healthcare and Aditya Bansod, co-founder and president of Luma Health, discuss how patient expectations have changed in recent years and what practices can do to keep up. They address persistent challenges like no-shows, bust myths about which age cohorts are most likely to use digital solutions, consider best…

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Behavioral Health is Under Pressure, and Healthtech is Here to Help

In this episode of In Practice, Dr. Robert Murry, chief medical officer at NextGen Healthcare, is joined by Javier Favela, vice president of market and segment strategy at NextGen Healthcare, and Erin Paige, solutions engineer at NextGen Healthcare and a licensed associate counselor, for a timely conversation on the pressures facing behavioral health organizations today. Demand is rising, teams…

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AI in My Pocket: Stories of Real Doctors Using Clinical AI

In this special episode of In Practice, we're excited to share a panel discussion from NextGen Healthcare's recent Commercial Growth Kickoff where physicians across specialties discussed how AI is shaping their day-to-day workflows—and why they’re not going back. From saving minutes on every patient visit to finally closing charts before leaving the office, the impact is immediate and personal.…

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AI in Revenue Cycle: From Today’s Reality to Tomorrow’s Edge

In this episode, Jenna Hagan, NextGen Healthcare’s vice president of product marketing, and Sloan Clardy, a recognized thought leader in the revenue cycle management space, discuss the evolution of RCM over the past few decades. They unpack some of the industry’s most persistent challenges, separate hype from reality when it comes to AI’s impact on revenue cycle management, and explore how…

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Nevada Rheumatologist Talks Growth Mindset and Lessons Learned from Running an Independent Practice

In this episode, host Dr. Robert Murry, chief medical officer for NextGen Healthcare, speaks with Dr. Dodji Modjinou, founder and CEO of Advanced Rheumatology Associates of Nevada, about what it really takes to run and sustain an independent specialty practice today. They discuss the operational challenges physicians face—from staffing and prior authorizations to payer negotiations—and how…

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