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Software development and SRE learned from making lots of mistakes.

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Latest posts

Podcast: Understanding Software Availability

I recently joined the Overcommitted podcast folks to talk about software availability, so go check it out if you’re interested.

Use Memes

The effectiveness of memes in availability campaigns.

Why didn't you status?

Demystifying the public status process.

The Rule of 5 Errors

Why request volume matters when building an SLI.

Presenting to Engineering Leadership

A 5 slide formula with some advice.

My Availability Investment Playbook

Advice on how to advocate for availability investments.

What playing Magic: the Gathering taught me about incidents.

In this post I hope to expose the true depth of my nerd-dom to my readers (and maybe provide some incident response thoughts at the same time).

The Platform Empathy Gap

Reasons for the gap and things you can do about it.

Availability Archetypes

Using archetypes to understand availability investments.

How much are their 9's worth?

Digging into some SLAs