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The other day I was at a clinic for an eye procedure. You tend to feel fidgety when someone is playing with your eyes, so was I. When the procedure was on, the doctor kept on reassuring me that everything is all right. She keeps on giving me updates on what’s going on and what's coming up. Every step was communicated, “we will fix your eyebrows so that you won’t blink”; “a machine will start and…
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