Helping people learn
It happened in a staff kitchen, of all places. I was consulting in a university at the time, not in a change management role, however my past experience was well-known among colleagues. That day, a few staff members pulled me aside to vent their frustration about an organisational change they felt was being poorly handled. […]
In a previous article, I explored one perspective on the strategic division of labour in knowledge work with Generative AI (Gen AI), focusing on the importance of cultivating critical, creative, and structured thinking of humans. Here, I want to offer a complementary perspective — one that delves into how integrating Gen AI into our work […]
In a world where Generative AI tools are becoming ubiquitous, knowledge workers face a critical challenge: How to stay relevant. I believe that the answer lies not just in learning how to use these tools but in cultivating three core cognitive skills that transcend technology. These skills — Critical Thinking, Creative Thinking, and Structured Thinking […]
When I am asked to help others with knowledge creation (in the many forms it might take) or I am seeking help for myself, I take some time to define what kind of contribution is sought and needed. A key consideration is whether the place of contribution is the Develop or Produce phase of knowledge […]