Intimate and honest conversations with leaders about the joys and challenges of driving change in our complex and demanding healthcare organizations.
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As CEO of Yee Hong Centre for Geriatric Care, Glen Chow's core focus is providing care that's deeply rooted in cultural understanding. He and his team believe seniors should be seen for who they are, what matters to them, and what gives them comfort. At Yee Hong, care is adapted to cultural identity instead of expecting seniors to adapt to the organization. Glen's leadership style while guiding…
Nova Scotia Health's Dr. Nicole Boutilier brings great optimism to the system. In all that she shares about their work, Dr. Boutilier reminds us why it's important to understand our true north. Dr. Nicole Boutilier is known at Nova Scotia Health as Executive Vice President, Medicine and Clinical Operations, but she is so much more to the system at large. In her work, Dr. Boutilier dedicates…
Dr. Vera Etches asks herself, "How do we make sure we're supporting children to have a good start in life and the best lives they can live?", to help guide her work as President and CEO of Children's Hospital of Eastern Ontario (CHEO). This question is Vera's north star when leading initiatives such as CHEO's Integrated Treatment Centre. Set to open in 2028, this new building will join different…
Peterborough Regional Health Centre's Dr. Lynn Mikula, President and CEO, and Evan Lyons, EVP, Digital Services, Strategy & Transformation and CIO, help us understand how to initiate and sustain delivery around Artificial Intelligence (AI). They value building a solid foundation around data first and then using AI as a lever to build on what's created. When it comes down to it, partnerships are…
Francis opens up about how his experiences as a newcomer to Canada and a trained mediator shaped his leadership philosophy, emphasizing that listening is a foundational skill all leaders must intentionally practice. Creating a culture of trust means creating a space for staff, partners, and community members to share their perspectives, and through this, his organization has been able to design…
Sue Graham-Nutter, CEO of The Rekai Centres, and her entire team are hard at work developing a new long-term care home in downtown Toronto, the Cherry Place Campus of Care. The heart of this new Campus is innovation, and the collective input from the community and their partners. While leading this major construction project, Sue reaffirmed the value of relationships with organizations such as…
Research analyst, communications expert, event planner, and video editor – these are just some of the many hats worn as a knowledge broker. Renira Narrandes, Knowledge Translation (KT) Program Manager at The Hospital for Sick Children (SickKids) and her entire team carry a diverse skillset to share and implement evidence that's beneficial, easy to access and understand. On this episode, Renira…
Sustainability and shelter, with a good dose of innovation. These are the words that come to mind when Catherine thinks about HIROC and the past year. It is her hope that for Subscribers, when things feel in flux, HIROC is viewed as that calm place in the storm. Catherine and Philip tease HIROC's new strategic plan "The Art of Safety", which is launching in January 2026. Spoiler alert: topics like…
A core component of what Christina Bisanz, CEO of CHATS, focuses on is understanding the caregiver perspective and the pressures that come with it. By listening to the experiences of caregivers, the programs and services offered by CHATS reflect their voices and respond to their needs. "Caregivers really are the unsung heroes of our health system. If not for the presence and support that is being…
When Paul Young, COO of the University of PEI Faculty of Medicine, sees an uphill battle, he doesn't turn the other way. His love for healthcare fuels his ability to face a challenge head on, with the outcome rooted in finding solutions collaboratively. Paul's courageous leadership was witnessed through his support in bringing UPEI's Faculty of Medicine to fruition. Paul shares key leadership…
