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Hathaway Field Notes · Dec 30, 2013

Zappos is going holacratic

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During the 4-hour meeting, Hsieh talked about how Zappos' traditional organizational structure is being replaced with Holacracy, a radical "self-governing" operating system where there are no job titles and no managers. The term Holacracy is derived from the Greek word holon , which means a whole that's part of a greater whole. Instead of a top-down hierarchy, there's a flatter "holarchy" that…

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