Designer, artist
Recently it’s been good to see posts advocate working with code as designers to understand the medium, such as this one by Mike Gallagher about designing in code But there’s a time and place where this is problematic. When the innovation, the imagination is limited by the designers control and understanding of the medium. Figma has its own material limits that a designer needs to learn. It’s not…
Provocotype Provcatype Provokatype Provotype Pro- Provoking prototype Prototypes that provoke A little bit ago I came across a thread on BlueSky (that twitter replacement thing) about them. But it wasn’t the first thing in the last few weeks where I’d seen or heard it. Ralph Hawkins mentioned them in their weeknotes and returning to a year old one for a new round of provoking and stirring up. If…
I was watching a documentary a while back about gut health. In it a woman was making home-made “fecal transplants” (Fecal microbiota transplantation (FMT)). The idea behind FMTs are that you can kick start or change your gut’s system by acquiring the outputs of another. It’s as odd as it sounds. There’s some evidence that it can help in some cases, particularly some stubborn infections. Cultural…
There are many times when you’re building things for people that are clearly very outside your own experience. I’ve recently worked on a product for probation officers and people on probation. Something I had 0 experience of beforehand (Though as with anything, I love to get into the details and have a greater appreciation and understanding of it). But there are also times when the things we work…
Many organisations invest in service transformation with the goal to reduce costs or improve efficiency. Be it automating manual tasks, streamlining processes, or cutting out steps that seem unnecessary. However these changes can end up just moving costs or effort to another part of the organisation or onto users. Leading to new challenges instead of true efficiencies. And ultimately much worse…
It’s catchy. And many people feel that’s what they do. And you’ll be doing it a bit I don’t doubt. If you’ve talked to a service designer over the last few years (or been one) you’ve probably heard some variation on that theme. That the job is mostly convincing other people to let them do their job. It’s a good ear worm but it’s a bad brain worm. Telling people that’s what the thing is is setting…