Trust isn’t built through one big speech, company retreat, or motivational poster hanging in the breakroom.
It’s built one marble at a time.
The “marble jar” story, shared by Brené Brown, offers a simple picture of how trust works.
Every time someone shows up for you, keeps a promise, listens without judgment, or keeps a secret confidential, a marble goes into the jar.
Every time someone gossips, betrays a confidence, or lets you down, a marble is taken out.
Over time, the jar reflected the behavior.
Trust works the same way.
Every time a leader keeps a promise, listens without interrupting, protects confidential information, admits a mistake, or supports an employee during a difficult moment, another marble goes into the jar.
But marbles come out, too.
Ignoring a concern removes a marble.
Taking credit for someone else’s work removes another.
Changing expectations without explanation, gossiping about an employee, or failing to follow through can empty the jar faster than most leaders realize.
The important lesson is that trust is rarely destroyed, or created, in a single moment.
It usually changes through a pattern of small choices.
Leaders often ask, “Why doesn’t my team trust me?”
A better question might be:
What am I doing each day to put marbles in their jar?
Your title doesn’t automatically earn trust.
Your team is watching how you respond when pressure rises, mistakes happen, and nobody important is in the room.
Trust is earned slowly, demonstrated consistently, and protected intentionally.
Start adding marbles today.
No posts

Comments
Nothing yet. Say the first thing.
Sign in to join the conversation.