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Franchise Today

Welcome to Franchise Today as it celebrates its 1th Season in 2025. Join host Stan Friedman, President of FRM Solutions every Wednesday at 12 PM ET / 11 AM CT as he serves up discussions with weekly guests, who will talk about best practices for scaling their franchise businesses for sustainable growth, through sensible franchising. Franchising remains an unintentional profession. Most people don't go to school to study about how to become involved in franchising. Rather, some life event causes…

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Back to the Future with Jeff Dudan: Bringing AdvantaClean Home

Sometimes the future has a funny way of bringing you back to things all began. This week on Franchise Today , Jeff Dudan, Chairman and CEO of Homefront Brands returns for a conversation that truly takes us Back to the Future . Jeff's franchising story traces back to the aftermath of Hurricane Andrew in 1992. That experience ultimately led him to found AdvantaClean, and build it into a national…

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From 'Man in a Van' to a Global Franchise: Nic Brill's Poolwerx Story

How do you transform one of the world's most fragmented service industries into a scalable global franchise? This week on Franchise Today , Stan Friedman welcomes Nic Brill , Global CEO of Poolwerx , whose journey from paper sales in South Africa to leading the world's largest pool service franchise is anything but conventional. Nic shares how a passion for branding, franchising, and ultimately…

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Michelle Rowan: Franchising Found Her, Leadership Defined Her!

Leading with Trust: Michelle Monroe Rowan and the Evolution of Franchise Business Review. Few people set out to build a career in franchising. Michelle Monroe Rowan is proof that sometimes the best careers find you. Michelle joined Franchise Business Review more than 21 years ago as the company's first full-time employee. Today, as President and COO, she has helped shape one of franchising's most…

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Strong Foundations, Measured Growth and the Future of PIRTEK

What makes a franchise system durable enough to grow through recessions, COVID, supply-chain disruption and technological change? Kim Gubera believes it begins with relationships, strong foundations and franchise owners who are genuinely invested in their local businesses. This week on Franchise Today , Stan Friedman welcomes Kim Gubera, President and CEO of PIRTEK USA and Canada . Kim brings 26…

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The Happy Franchisee: Steve Whiteside on Building Better Franchise Relationships

What separates thriving franchise systems from those constantly battling conflict? According to Steve Whiteside, it isn't better contracts. It isn't more operations manuals. And it certainly isn't more rules. It's relationships. This week on Franchise Today , Stan Friedman welcomes Steve Whiteside—author of the bestselling book The Happy Franchisee , founder of the Franchise Leadership Center ,…

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Capriotti's: From Near Bankruptcy to National Brand Success!

What happens when franchisees become owners of the very brand they believed in? In this episode of Franchise Today , Stan Friedman welcomes Ashley Morris, CEO of Capriotti's Sandwich Shop , whose journey began not in the corporate office, but behind the counter as a Capriotti's franchisee. After experiencing the brand's potential firsthand, Ashley and his partners made the bold decision to acquire…

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Tom Spadea: Treating The Franchise Agreement Like a Constitution, Not a Contract!

What happens when your first business collapses and leaves you deeply in debt? For Tom Spadea, it became the foundation for everything that followed. In this episode of Franchise Today, Stan Friedman welcomes Tom Spadea, co-founder of Spadea Lignana , one of franchising's most respected law firms. Tom's journey began in a family machine shop business before launching a radio transmitter…

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From Auntie Anne's to Taco John's: Heather Leed Neary's Franchise Story

What happens when a franchisor executive becomes a franchise operator? Everything changes. In this episode of Franchise Today, Stan Friedman welcomes Heather Leed Neary, President and CEO of Taco John's, for a candid conversation about franchising, restaurant leadership, labor challenges, operational simplicity, and what she learned after moving from corporate leadership into the franchisee world.…

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Scaling Impact, Not Just Units: Adam Sutton's Franchise Playbook

Ask Adam Sutton, “what matters more, your number ofunits or the numbers that your units produce?" Hands down, he will tell you, "it's the latter." In this episode of Franchise Today, Stan Friedman welcomesAdam Sutton, CEO of DX3 Brands and RNR Tire Express, for a conversation about servant leadership, franchise growth, multi-brand expansion and building, businesses that genuinely change lives.…

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The End of Generic Franchising: Joe Malmuth on AI, Differentiation and Survival

What if the greatest threat to your franchise concept isn't competition...but irrelevance? In Part 2 of Stan Friedman's conversation with Batteries Plus Chief Development Officer Joe Malmuth, the discussion shifts from franchise development to franchise survival. Joe argues that many franchise systems are facing a future they aren't prepared for. As AI changes how consumers discover brands,…

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