Can one bad apple ruin your team?

Kate Murphy is the author a new book called Why We Click . It combines the very latest research into interpersonal synchrony - how we form bonds with others. It's an intriguing read - at times compelling, at times challenging. I chatted to her to understand 'the bad apple effect' and her take on whether we need face-to-face communication at all costs. There's a full transcript on the website. Sign…