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Digital Disruption

Digital Disruption is a Podcast for Business leaders and Tech Entrepreneurs. Each episode of the Podcast I will bring you the stories of founders, CEO's, innovative thinkers and the people at the grass roots level inside organisations driving through digital transformation, disrupting industries with technology and driving change. Sharing their stories, lessons learned and how they are successfully leveraging technology, to disrupt and drive through change. About your host: Chris Williams has…

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Smart Data, Data Exchange and Orchestration: what mortgage lenders need to know now and why.

Smart data, standards, trust frameworks, data exchange and orchestration are terms every lender is hearing right now, and most are being used interchangeably when they shouldn't. In this episode the Novus Strategy team pulls them apart, explains how they fit together, and sets out what lenders should be doing about it now. What Smart Data actually is: verifiable, reusable data that moves securely…

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The First Smart Property Data Trust Framework Test: Proving It Works.

The UK takes around 134 days to complete a home purchase, and roughly a third of sales fall through. The problem isn't technology. It's data: manual, duplicated, non-portable, non-trusted data. In this episode of the Digital Disruption Podcast, Claire Van der Zant, Chief Exec of Novus Strategy, is joined by three organisations who have just proved a different model works. The Smart Property Data…

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2025 Changed Everything: What Home Buying & Selling Must Do Next

In this end of year edition of the Digital Disruption podcast, hosted by Claire Van der Zant, Chris Williams and Pete Gatenby, we look back at a pivotal year for the home buying and selling sector and share what it means for the road ahead. From the biggest shifts of 2025 to the smart moves organisations need to make in 2026, it's a forward-looking conversation you won't want to miss. To be the…

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Pete Gatenby & Alastair Thornton on Proof of Concept and AI Capability

In this November micro-edition of the Digital Disruption Podcast, Pete Gatenby, AI Practice Partner at Novus Strategy, is joined by Alastair Thornton, Director of Growth at Yopa. Together, they explore how Horizontal Digital Integration (HDI) is reshaping the property sector - and what estate agents can do today to stay ahead. They explore: Why Proof of Concept is becoming a key catalyst for…

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Pete Gatenby and Robert Thickett on AI and Innovation in the Building Society Sector

In this month's micro-edition of the Digital Disruption Podcast, Pete Gatenby, AI Practice Partner at Novus Strategy, is joined by Robert Thickett, Digital Policy Manager at the Building Societies Association. Together, they discuss how building societies are approaching digital transformation, the role of AI, and the emerging innovations shaping the mutual sector. This episode dives into: How AI…

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Claire Van der Zant & Mat Hahn on The Future of Estate Agency: HDI and Digital Readiness

In this micro-edition of the Digital Disruption Podcast, Claire Van der Zant (Novus Strategy) is joined by Mat Hahn, Head of Estate Agent Partnerships at the LMS. They explore: Why 2025 marks a turning point for digital progress in estate agency How Horizontal Digital Integration (HDI) is reshaping the property transaction process The growing role of material information and smarter collaboration…

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Chris Williams & Paul Broadhead on the Next Era of Mortgages

In this micro-edition of the Digital Disruption Podcast, Chris Williams (Novus Strategy) is joined by Paul Broadhead, Head of Mortgage and Housing Policy at the Building Societies Association. They explore: Why 2025 has brought renewed momentum to the mortgage market The role of regulation in enabling (or restricting) innovation How horizontal digital integration could transform the home buying…

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Agentic AI & the Future of Homebuying: Unlocking £400B in UK Property Innovation

In this episode of Digital Disruption, we explore Agentic AI and its potential uses for the UK homebuying and property sector. Host Pete is joined by Novus Strategy's new CEO, Claire van der Zant to discuss how AI is evolving beyond chatbots and automation – now capable of taking initiative, making decisions, and linking complex processes across the housing chain. We delve into: What Agentic AI is…

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HDI Strategy Development for Lenders Internal vs External

🔍 Is your digital strategy keeping up with the demands of today's home buying journey? In our latest Digital Disruption Podcast, we unpack Horizontal Digital Integration (HDI) — a game-changing strategy for UK lenders and ecosystem players. 🏡 The challenge? Internal optimisation has hit its ceiling. 💡 The opportunity? Collaborating left and right — across CRMs, brokers, estate agents and data…

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What are the key drivers of Horizontal Digital Integration?

The property market is at a tipping point, and Horizontal Digital Integration (HDI) is set to transform the way lenders, brokers, and conveyancers operate. 🔑 Key Takeaways from Our Latest Podcast: ✅ HDI will drive predictability, allowing borrowers to select move-in dates with certainty. ✅ Lenders must shift from operational efficiency to customer-centric growth, using real-time data to offer…

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