Your website editors need more than technical training

Your website editors are usually shown how to:

• Add a new page

• Upload files

• Insert an image

But they’re rarely taught how to:

• Decide what should go on a page

• Write in plain language

• Structure content so people can actually use it

When everyday web editors aren’t trained on how to create good content, you site degrades:

• Pages get longer

• Language gets more complex

• PDFs multiply

• Outdated content sticks around

We created 2 new short courses to fill the gap between technical training and knowing how to publish content that works well.

They’re short, practical, and built specifically for everyday government website editors.

If you’re onboarding new editors, or trying to improve content across your organization, this is a simple, affordable place to start.

Explore courses

• 45 min

• $50 (group discounts available)

This is the course we wish every new website editor got on day 1.

It covers:

• A content mindset: your job is to help people do things

• How to write in plain language

• What accessible content looks like in practice

• How to structure actionable content

• A simple, repeatable workflow for creating and maintaining content

This course pairs directly with your CMS training. It gives editors the why and the how behind the work, not just the buttons to click.

Enroll: web editor fundamentals

• 7 min

• $5

This is a short course about a small thing that makes a big difference.

Page titles are:

• The first thing people see

• A key signal for search engines (and AI)

• One of the biggest factors in whether someone knows they’re in the right place

Unfortunately, they’re often vague or written from the organization’s perspective instead of the user’s.

In 7 minutes, this course shows how to write titles that help people:

• Find your content

• Understand it quickly

• Take action

Enroll: page titles short course

• 45 min

• $50 (group discounts available)

Accessibility isn’t just a compliance requirement. It’s also a usability issue.

Earlier this year, we launched this course and the response has been great.

This course focuses on what content editors control:

• Headings and structure

• Links and labels

• Images and alt text

• Documents and PDFs

• Audio and video

It’s for busy staff who need clear, practical guidance they can apply immediately.

Enroll: web accessibility

If you want a better government website, you need to support the people creating the content.

That means training that goes beyond the software.

Public servants are helpers. But if we don’t show them how to write and structure content for real people, the website won’t reflect that.

When the website doesn’t work, the service doesn’t either.

Better government websites mean better government services.

Explore courses