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DCaulfield · Jan 5, 2026

CAPA System that Protected €15 Million

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Problem Statement Recurring bugs were drowning engineering teams in reactive patch fixing. Across 6 teams (~60 engineers), the same categories of bugs kept reappearing because teams fixed symptoms instead of root causes. Business Impact €15 million in annual recurring revenue at risk: Clients refused new software or bug fixes due to reliability issues and downtime risks. 120% capacity on bug…

Read on dcaulfield.com

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