Building Systems for Speaking
Q&A: How can I get started with improving my public speaking skills?
Discovery by Crystal Yan
A monthly-ish newsletter on building better products & teams. I write about customer development, behavioral science, and management, and share resources to help you become a better leader. Join 1050+ founders, product managers, designers, marketers.
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Read 11 days ago and current, but nothing has been published for 5 years.
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Thinking in Bets, Acting in Spades
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Q&A: How do I make 1:1s with my manager more high impact?
Navigating User Research as Designers of Color
How to...thoughtfully craft research practices around race
Leveling Up into Leadership
Why...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader
Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth
Why...understanding three behavioral science principles is key to doing better research and learning from people
Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?
How to...design your interview to reflect what the job entails, and your team’s culture.
Building a Customer-Centric Culture
How to...democratize research effectively to build a more customer-centric culture.