Philipp Brunner, UX architect
Digital product development is complex. From initial ideas to the finished product, countless factors must be considered. Most products don’t fail because of technology, but due to strategic, organizational, or methodological mistakes. Often, the right questions aren’t asked at the start, or elaborate products are developed for which there is no real demand. In this [ ] The post Why Digital…
In my previous article, “Why premature live validation sucks“, I argued that live validation harms user experience when it interrupts users before they‘ve finished typing. Premature error messages break the user‘s flow, create unnecessary friction, and undermine the actual benefits of live validation. However, there are use cases where real-time live validation can add value [ ] The post When to…
Live validation helps users to avoid errors directly when filling out form fields and improves usability. However, bad implementation of live validation can be very annoying and break the user experience of a product. In this article, I want to highlight how bad practices such as premature live validation can be avoided. Why inline (live) [ ] The post Why premature live validation sucks (and how…
I am a huge fan of old computer games. Well, maybe I m just a fan of the computer games I used to play as a kid. What started as occasional nostalgic sessions revisiting the old games of my youth, turned into a true passion for learning more about Retro Games. Actually, I hardly play any [ ] The post The User Experience of Adventure Games appeared first on construkt.eu .
At my job at dmcgroup, I ve been involved with the UX design of a B2B web application for Austria‘s largest bank chain for quite a while. The application s task is to monitor and maintain the bank‘s self service device infrastructure. Recently, we added functionality to support filtering for either single cash amounts or cash ranges [ ] The post How to design Cash Range Selection appeared first on…
Digital products, ranging from websites, to apps, and digital service kiosks, should be for everyone. After all, the power of digital lies in its ability to cater to everyone’s individual needs through the adaptable nature of its core information. The aim of accessible design is to make digital products useable for everyone, regardless of their [ ] The post How to achieve Accessible Design for…
Becoming better, sprint by sprint. At my job at dmcgroup, we have been developing software for our client FAS Research for over three years. In a collaborative, agile workflow together with our client, we’ve been successfully developing their software called Situation R®. “The use of agile workflows and user story mapping has allowed us to [ ] The post Success Factors for Digital Product…
Artificial Intelligence has been a hot topic for quite some time now. Countless blog posts, newspaper articles, and tweets warn us about the imminent end of the work place as we know it or remind us of essential AI skills we need to catch up with the competition or to skyrocket our productivity. Image compositions [ ] The post Using Artificial Intelligence to Improve a Digital Product s User…
Every few years, I receive a new credit card. Usually, it s the same card, just with updated expiration date and a new CVC code. So it should be a rather easy task to update the credit card information and continue using it. Action required: Getting notified vs. updating credit card details upfront The rise of [ ] The post The User Experience of updating credit card details appeared first on…
The European Accessibility Act aims at standardizing rules for accessible products and services across the European Market. Barriers resulting from divergent legislation in different European member states will be removed in order to make people and businesses profit from equal market opportunities for accessible products and services. The overall goal is to foster accessible products [ ] The post…
For a recent project, I had the opportunity to start with an initial user research phase. The project involved a complex internal application for a bank, so it was essential to acquire domain knowledge through research first. We were really excited to finally do onsite interviews again. In the previous years, remote user interviews were [ ] The post Combining onsite and remote user interviews…
While touch screen user interfaces have become the default means of interaction with almost any mobile device these days, limitations do exist in professional heavy-duty use cases. I recently learned more about these specific limitations in a research project. Why touch screen UI rules the (mobile) world Since the introduction of the first iPhone by [ ] The post The limitations of touch screen UI…
Since my daughter Olivia started going to school about two years ago, she became more aware about what her parents do for a living. We both work in the digital field, in fact I‘ve spent a considerable amount of my work life in a UX agency job. I m quite enthusiastic about what I do. Sometimes [ ] The post My one hundred jobs (or: Why I love my UX agency job) appeared first on construkt.eu .
Web accessibility has become a well used and documented practice with web designers and developers that‘s a very good thing! Not all interface projects involve websites, though. Contributing to the user interface redesign for cash machines of an Austrian bank, I had the opportunity to dive deeper into accessibility for touch screen kiosk systems. [ ] The post How to ensure accessible kiosk design…
I just recently experienced it again: the magic of starting a new project from scratch. Immersing into a new, unknown subject matter, getting to know the expert and players, outlining first assumptions and ideas. There are a lot of unknowns in the beginning which adds to the initial excitement. Repeatedly, I have experienced how [ ] The post Design process: The power of first scribbles appeared…
These days in 2021, the Covid19 pandemic still persists. At least, here in Vienna, we have a decent infrastructure for self-conducted PCR-tests, including submission and results retrieval via a web app. Although I m already vaccinated, me and my family continue to test regularly, using the web application. As a nice side effect, I get to [ ] The post Date of birth selection – a small interaction…
Successful digital products enable users to reach their goals fast and effortlessly. In this article, I ll compare different UX strategies that align the user interface closer to user s goals and workflows. I have a clear recommendation based on a recent user interface redesign case for a self-service terminal. UI shortcuts for achieving goals faster In [ ] The post The case for smart presets over…
Switching languages on a multilingual web portal is fairly common. Other sites let visitors select their country to proceed to a localized variant. Read about design challenges combining both patterns. As a visitor of a multinational web portal, I want to to read the site s content in my own native language. That s why it s fairly [ ] The post Designing a country selector with integrated language…
Conducting user interviews when designing digital products is always a good idea. Even more so, for products with highly specific user base and use cases. Let me share some personal experiences. Insights gained from user interviews and user observation give us designers a reality check of our assumptions and ideas. We depend on research to [ ] The post How initial user interviews get projects on…
Every designer has been there: The tough design work starts with increased product complexity. Usually this happens when the product core has been established, rolled out, and tested. When we start to add new features and take additional requirements into account, it s important to review any variants of interface elements and design decisions. When the [ ] The post Interface Inventory for…