An SCCE Podcast
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By Adam Turteltaub Michael Savicki, Senior Vice President and Chief Risk & Compliance Officer at American Express Global Business Travel (Amex GBT), best known as Amex GBT , knows the challenges and opportunities in merger’s and acquisitions. The company recently completed the acquisition of CWT , a global business travel and meetings solutions provider. In this podcast he shares their playbook…
By Adam Turteltaub Neurodiversity tends to be spoken of as an issue to be recognized and, quite often, as a barrier to overcome. Katie Roemer , Vice President, Compliance & Privacy Officer at Alta Hospital Systems see it differently: as an asset to your compliance team. In this podcast she points out that many neurodivergent people excel at pattern recognition and system level thinking, as well as…
By Adam Turteltaub What do a secret wedding and Richard Nixon have in common with HIPAA? A lot more than you might think, shares Bailey Mack , Chief Compliance Officer at Together for Youth . In this podcast she tells us the interesting history of privacy and the law. We begin in 1890 when a photographer trespassed to photograph a wedding he wasn’t supposed to be photographing. Thirty eight years…
By Adam Turteltaub Executive presence isn’t simply walking in the room and having everyone instantly feel that that you are in charge. It is something different explains Jay Greenberg , the recently retired Chief Compliance Officer at the FBI. Instead, it is being powered by your core values and then making a maximum positive contribution to any situation by fully investing yourself to achieving…
By Adam Turteltaub Listen up people: It’s all about the people. That’s the key message from Gabor Sulyok , Global Head of Commercial and Healthcare Compliance at BioNTech and experienced senior compliance counsel Luciane Mallmann . At its core, ethics and compliance is a human endeavor. While regulations and standards provide the structure, it’s the people within an organization who bring these…
By Adam Turteltaub The rise of generative AI has brought transformative potential to healthcare—from streamlining administrative tasks to supporting clinical decision-making. But alongside these benefits comes a growing concern: Shadow AI. Alex Tyrrell , Chief Technology Officer, Health at Wolters Kluwer explains in this podcast that this term refers to the use of unauthorized, unmonitored AI…
By Adam Turteltaub There are few parts of an investigation that are more stressful than the interview with the investigation’s subject. Done right it can close all the loops. Done wrong, everything can unravel. To learn how to handle things best we turn in the second of our two podcasts on investigations to Wendy Evans , Senior Corporate Ethics Investigator, Lockheed Martin and Georgina Heasman,…
By Adam Turteltaub Few people know more about conducting a compliance investigation than Georgina Heasman, Senior Manager, Global Investigations at Booking Holdings and Wendy Evans , Senior Corporate Ethics Investigator, Lockheed Martin. The two of them are the co-authors of our new book Fundamentals of Investigations: A Practical Guide and lead our Fundamentals of Compliance Investigations…
By Adam Turteltaub Uh oh. The Feds are in the front lobby with a search warrant. Things are bad, and you don’t want anyone on site to make it worse. The secret is preparation, shares Veronica Xu, SCCE & HCCA Board Member and Chief Compliance Officer, HIPAA Privacy Officer, ADA Administrator at Saber Healthcare Group. That begins with establishing a cross-functional team that likely includes…
By Adam Turteltaub Employees may trust an AI chatbot more than they trust you, and that’s not necessarily a bad thing, if it leads to more reporting. In this podcast, Debbie Sabatini Hennelly , Founder & President of Resiliti shares that a recent survey conducted by Case IQ reveals that nearly 70% of respondents expressed no concerns about AI being involved in the helpline process. This openness…
By Adam Turteltaub If all you’re worrying about is tone at the top, you’re missing a key portion of the choir. With most people reporting to middle managers, they play in integral role in ensuring a culture of compliance and ethics truly permeates the organization. Evie Wentink, Senior Compliance Consultant at Ethical Edge Experts observes that while many organizations invest in crafting…
By Adam Turteltaub Why did the AI do that? It’s a simple and common question, but the answer is often opaque, with people referring to black boxes, algorithms and other words that only those in the know tend to understand. Alessia Falsarone , a non-executive director of Innovate UK, says that’s a problem. In cases where AI has run amok, the fallout is often worse because the company is unable to…
By Adam Turteltaub Despite being a Civil War era statute, the False Claims Act (FCA) always has something new going on. To find out what’s hot these days, we spoke with Joshua Drew ( LinkedIn ), a former federal prosecutor and chief compliance officer and currently a Member at Miller & Chevalier . Lately, he explains, there has been a steady stream of activity. May: The Civil Rights Fraud…
By Adam Turteltaub The possibilities of AI don’t stop with generative AI such as ChatGPT. Agentic AI may have more potential for compliance teams, Zahra Timsah , co-founder and CEO of i-GENTIC AI tells us. Unlike generative AI, which is well known for its ability to create content, agentic AI can be used an internal enforcement agent. Trained properly, she tells us, it can look for a potential…
By Adam Turteltaub Lewis Eisen ( LinkedIn ) is the author of the book RULES: Powerful Policy Wording to Maximize Engagement , and he wants to change the way people think about and write policies. Too often, he observes, policies contain parent-child language, with a scolding tone that turns people off and keeps them from wanting to read the policy, or even follow it. It also contains a great deal…
By Adam Turteltaub Andrew McBride , Founder & Chief Executive Officer at Integrity Bridge , recently wrote an article entitled Generative Artificial Intelligence Use Cases for Ethics & Compliance Programs . Intrigued by the topic, I sat down with him for this podcast. He shared that many compliance teams are charged with using AI but may not have the desire or know how to create and implement a…
By Adam Turteltaub Why? Why are you asking that? Do you really need to know it? Is it going to tell you something you need to know? Is it a question that anyone could even answer? All of these are questions to ask yourselves and colleagues when they propose adding an item to your due diligence questionnaire. As Kristy Grant-Hart ( LinkedIn ), author, speaker and Head of Advisory at Spark…
By Adam Turteltaub With ever more attention paid to the role of boards in overseeing compliance, the question naturally comes up: Do boards even understand what makes for an effective compliance program? To help answer that question we spoke with Vera Cherepanova ( LinkedIn ), Executive Director of the non-profit Boards of the Future . She shares the unfortunate news that many boards are not where…
By Adam Turteltaub With a rising focus on value-based care, and a new program seeking to make the approach mandatory, we spoke with Ed White ( LinkedIn ), Partner at Nelson Mullins . Previous efforts to move toward value-based models, such as Accountable Care Organizations (ACOs), faced significant barriers due to regulatory frameworks like the Stark Law and Anti-Kickback Statute. These laws were…
By Adam Turteltaub Imagine that it’s time to move on from compliance to another role, either by choice or being voluntold. Does what you learned in compliance help? Absolutely, according to Kortney Nordrum , Vice President and Senior Corporate Counsel at Deluxe. Amongst other benefits, it taught her how to break down large issues into more manageable pieces, better identify and manage risks and…
By Adam Turteltaub When Garth Jordan learned about the opportunity to lead the SCCE & HCCA, he was excited about the idea of helping to build trustworthy organizations. And, the more he spoke with the board and talked to his peers, the more convinced he was that this was the role for him. Unlike our previous CEOs he came to the association not from compliance, but from the field of association…
By Adam Turteltaub What do cupcakes, cookies and compliance training have in common? More than you might think, reports Barbara-Ann Boehler , Senior Director of the Program on Corporate Compliance and Ethics at Fordham University School of Law. She successfully used the act of frosting the treats a part of a compliance learning exercise. It’s a great, if unusual, example of experiential learning,…
By Adam Turteltaub Being a leader is hard. Being a compliance leader is harder. Being a compliance leader in fast-changing times takes it up yet another level, but it’s not impossible. Kim Jablonski , Chief Compliance & Ethics Officer at Bristol Myers Squibb shares that with these challenges it’s important for leaders not to think in static terms but to recognize that the landscape is constantly…
By Adam Turteltaub There’s a car pulling up to your facility loaded up with a patient and a trunk full of risk. Non-emergency medical transportation (NEMT) plays an important role in getting elderly and poor patients to their medical appointments and pharmacies. But, explains Colin May , Professor of Forensic Studies and Criminal Justice at Stevenson University, the amount of fraud is exploding.…
By Adam Turteltaub Things are a bit out of balance when it comes to Business Associates (BAs) in healthcare. Organizations invest a great deal of time and resources in vetting these third parties to make sure that they will safely handle data from the covered entity. But, when the relationship ends, those same organizations may overlook the risks to their data post-separation. The problem is…
By Adam Turteltaub Ahmed Salim wants you to change how you approach change. An active consultant to the compliance community and Healthcare Compliance & Regulations Adjunct Professor at DePaul University, he is passionate about following a disciplined approach to change management. Not surprisingly then, he’s the author of a new book from the SCCE & HCCA: Mastering Compliance Through Change…
By Adam Turteltaub As with so many other areas, communication, or a lack of it, can be a big problem when it comes to eDiscovery. Legal doesn’t always adequately communicate what it needs. The business unit doesn’t share information about all the technologies its teams are using to communicate, and compliance may be giving the wrong message as a result. The cure, as Joey Seeber , CEO of Level…
By Adam Turteltaub On July 10, 2025 the European Commission posted The General-Purpose AI Code of Practice . Unlike the EU AI Act, this new Code of Practice is not compulsory, at least not yet. Still, it seems prudent to start understanding what it says and what expectations are being laid, as well as what the definition of general-purpose AI (GPAI) is. To that end, we spoke with London-based…
By Adam Turteltaub Managing whistleblowers is always a hot topic, and you’ll find it on the agenda at the 2025 SCCE Annual Compliance & Ethics Institute . To provide a preview of what you will see if you join us in Nashville, we sat down with the speakers for the session “Someone Blew The Whistle: Perspectives from Former Whistleblowers, In-House Compliance, and External Investigators”. The…
By Adam Turteltaub There’s a lot new going on in healthcare enforcement, and, at the same, there’s a lot that hasn’t changed, reports Greg Demske ( LinkedIn ), partner at Goodwin Proctor and, formerly, Chief Counsel to the Inspector General at HHS. While the US Department of Justice has changed its priorities in areas such as anticorruption, if you look at what they and the Office of Inspector…
By Adam Turteltaub I live in Los Angeles and was fortunate enough to get through the fires unscathed. Around me, though, were others who were not so fortunate. A cousin and several friends lost everything. After the fires came a cleanup of epic proportions. For Glenn Sweatt , Vice President at ECC, the company charged with remediation at all those burned out lots in Altadena and the Palisades,…
By Adam Turteltaub Here’s a little nightmare every compliance officer dreads. You leave your current job for an exciting new one, only to find out that you just walked into a position where the compliance efforts are token at best because the organization’s leadership doesn’t take compliance seriously. In this podcast Mary Shirley , Vice President, Chief Compliance and Privacy Officer, Scion…
By Adam Turteltaub There is so much hype and drama when it comes to AI, that it’s good to hear the voice of Mujo Vilasevic , Senior Compliance Officer, Raiffeisen Bank International. Contrary to most, he makes the case that the problem with AI is overdramatization. Despite the fears, it’s not going to take over the world or our jobs, as he sees it. So what should be doing when it comes to AI?…
By Adam Turteltaub It’s time to think bigger when it comes to helpline data. Yes, it’s still important to look at traditional metrics such as the number of calls and the substantiation rate. But, there is so much more that can be done. Justin Ross, Vice President, Chief Compliance Officer at Sysco and Carrie Penman , Chief Risk and Compliance Officer at NAVEX will be addressing what you can do…
By Adam Turteltaub I recently learned that at the US Department of Justice’s law library, one of the most common requests the librarians receive is for vintage dictionaries. Why? Because the lawyers often need to find out what the definition of a word was at the time a law was passed. Meanings change over time in the law and in the vernacular. Remember when describing something as “sick” meant…
By Adam Turteltaub If you’re looking for compliance direction only from the US Department of Justice, you’re missing the wider picture. There is a lot going on in Europe that companies operating in that geography need to be complying with. Dr. Tobias Kruis , Head of Corporate Compliance, Giesecke+Devrient, shares what is going on both in this podcast in his session “Dancing with the Acronyms:…
By Adam Turteltaub There’s always a “but” when it comes to AI. It has great potential, but there’s always the risk of bad things happening. In the case of the False Claims Act and healthcare, that’s very much the case. In a recent article for Compliance Today – “ AI and the False Claims Act: Navigating compliance in the age of automation ” — Phoebe Roth and Colton Kopcik of Day Pitney warn that…
By Adam Turteltaub As important as gaining access to the board is, using that time properly is even more crucial. Becky Rohr , Chief Compliance Officer and head of Investigations at Ericsson, will be sharing her insights and advice on this topic in her session “Board Reporting, Not Bored Reporting: Presenting to Boards and Other Senior Stakeholders by Using Data and Storytelling” at the 2025 SCCE…
By Adam Turteltaub What you don’t know can hurt you. And what you do know can hurt you. Such is the dilemma of background screening. Companies want to know who they are hiring, but, explains Al Firato, CEO & Founder of HireSafe , some information is off limits. The 1964 Civil Rights Act and Title VII prohibit examinations of race, religion, ethnicity and more. In addition, federal and state…
By Adam Turteltaub Dr. Hemma R. Lomax , Vice President, Deputy General Counsel and Global Head of Ethics and Compliance for DocuSign thinks a lot about leaving a legacy, not just for herself but in general. She’ll be addressing the topic Beyond the Rules: The Future of Compliance is Legacy-Driven Leadership at the SCCE 24 th Annual Compliance & Ethics Institute , which takes place September 14-17,…
By Adam Turteltaub Joint ventures are created to capitalize on a business opportunity, but they come with challenges. Each partner may have a different experience with or attitude towards compliance. They may have distinctly different cultures, and, in the worst case, may each be expecting the other to be watching compliance when, in fact, no one is. Hassan Chaudry , a member of the SCCE & HCCA…
By Adam Turteltaub Don’t take it personally if it’s taking you forever to find a new compliance job. According to Matt Kelly ( LinkedIn ), Editor and CEO at Radical Compliance , you’re far from alone. It’s not that there aren’t jobs out there, he explains. There is just a hesitancy to hire due to the macro-economic environment. With so much economic instability and unpredictability, organizations…
By Adam Turteltaub Professors Todd Haugh ( LinkedIn) and Suneal Bedi ( LinkedIn ) of the Institute for Corporate Governance & Ethics at the Kelley School of Business at Indiana University recently published a paper: Retheorizing Corporate Compliance . In it they argued strongly that compliance needs to be seen not just as a defense against potential corporate legal liability. It also needs to be…
By Adam Turteltaub In November 2024, the Office of Inspector General at Health and Human Services released its Nursing Facility: Industry Segment-Specific Compliance Program Guidance . The document is part of an effort to modernize how HHS OIG is communicating to industry and providing information about risks, how to mitigate them and best practices for compliance programs. Jillian Willis (…
By Adam Turteltaub Professors Guido Palazzo and Ulrich Hoffrage are skeptical. When they hear that there was a bad apple at the core of a scandal, they are hesitant to accept that explanation. Instead, they argue in this podcast and in their new book, The Dark Pattern: The Hidden Dynamics of Corporate Scandals , that the problem is typically much deeper and wider. There are dark patterns, as they…
By Adam Turteltaub So you’ve got a case of AI fever and want to put the technology to work for your compliance team. What should you do? Jordan Domash , Founder of Rersponsiv , urges you to first take a deep breath and think through the process starting with defining your goals. Interestingly, he shares, the goals can be affected by the solution you choose, whether you go with a solution that is…
By Adam Turteltaub On May 12, 2025 the head of the Criminal Division at the US Department of Justice issued a memo to all Criminal Division personnel with the subject: Focus, Fairness and Efficiency in the Fight Against White Collar Crime . To understand what the document means for compliance programs, we spoke with Amy Matsuo , leader for both Regulatory Insights and Compliance Transformation at…
By Adam Turteltaub Andres Cuevas , Compliance Director LATAM for EmergentCold explains from Chile that for compliance officers to be successful in Latin America they need to stop thinking about Latin America as a whole and start thinking much more about each country and its culture. And, of course, we must be mindful that each company also has a culture of its own. To navigate the differences and…
By Adam Turteltaub Mark Diamond wants you to stop thinking of records retention as a chore and start thinking of it as a driver of compliance. In this podcast the President & CEO of Contoural shares that retention schedules have grown in importance with increased requirements for privacy and safeguarding personal data. That, in turn, is having an enormous impact on the risks and costs of…
By Adam Turteltaub In a recent issue of Compliance & Ethics Professional ® , Nick Gallo , Chief Servant and Co-CEO of Ethico addressed the control paradox, a situation in which the controls designed to prevent misconduct, actually encourage it. Think of it like the person whose car has so many airbags that they no longer fear an accident and drive quicker. So what’s the solution? He argues it’s…
