This is a blog about #uxfail and stupid design decisions
Literally no idea what selected activity is because it doesn t correspond to anything on the page. Do they mean Expense Category? WTF is a mileage activity anyway? Who knows. Either way, this is super basic stuff. Edit:Hang on there s a drop down saying Charged at public station and the other option was Charged at Continue reading Company Intranets are Designed by Morons
Back in February I wanted to learn Jazz guitar and I found an excellent teacher called Kevin Henderson via a website called Superprof. Now, and in the interests of brevity, before you can get a lesson you have to go past this screen to contact a tutor: I kinda figured the £39 was going towards Continue reading Dark Patterns Are Back!
I have to pay my council tax. I went to Glasgow City Council s (GCC) website and managed to pay it fine via their normal payment form, but along the way I saw links to this thing called mygovscot: One account, many uses . We. Will. See. Anyway, I click Sign In because I have a Glasgow Continue reading Have Local Government Services Got Any Better Online?
BC I m on a record label and all that I figured I d go down to the legendary Subclub so off I went to their website to see what was on and saw this event for May 30! No idea what the numbers mean, but the Buy Tickets button is fairly obvious *So far so good Continue reading Ecommerce in 2026 is still rubbish
I write about remote user testing sometimes and Usertesting have changed the way you can participate in tests. They ve made it impossible. Seriously. Oh yeah? Get email for test. Click link. Do bunch of screener questions. Qualify. Yay! Asked to scan QR code to verify location . BOO! QR code links me off to app store Continue reading User Testing.com Can t UX
I got another remote test to do seeing how I m one of those remote tester people on remote testing panels. I do all this remotely. One question had this screen shot: It appears cut off to the right hand side. More on that later. Then there were some questions on it: Questions 2 and 4 Continue reading More Remote Testing Mayhem
My life is a non stop assortment of cool work stuff, ansi neighbours and bizarre algo recommendations on Youtube. So I was delighted when I was recommended this video entitled Who would win in a fight between a T Rex and an African elephant? . At 1AM. There was no way I was getting to sleep Continue reading You re Doing Infographics WrAng
My label asks me to see if I have an online account with PRS and I kid you not this is the user experience: Go to login. Obviously forgotten password. Select lost password. Asked to enter email. Enter email. It sends verification code. Use verification code to login. Tells me I don’t have an account. Continue reading Login idiocy from PRS
So The Guardian have a handy tool that let s you work out whether or not you re better off under the most recent UK budget. It s erm, a thing: Issues But what do YOU think? Lemme know in the comments
As a top secret investor with lots of money in my pension pot I have an account with AJ Bell and I use the service quite frequently. I ve always had some, er, UX observations about their website and was delighted to see they ve actually done something and updated their portal. I ll keep these use cases Continue reading AJ Bell Have Updated Their Website