This is the Coleman Associates Innovation Podcast. A Podcast designed to challenge the way you think about how healthcare is delivered. We explore practical solutions and hear about how out of reach results are obtained.
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What if the biggest indicator of quality care isn't just what happens in the exam room—but how quickly patients can get there? In this episode of the Coleman Podcast entitled Quality-Flavored Kool-Aid (you'll find out why!) Megan DeMaagd-Rodriguez, Nurse Practitioner, draws from her experience at a Michigan Federally Qualified Health Center. Megan explains why meeting patients where they are,…
If You're Always Putting Out Fires, You May Be An Arsonist... Why do some leaders spend every day reacting to crises while others seem to create calm, capable teams? In this episode, Amanda sits down with Coleman Associates CEO Melissa Stratman to unpack the provocative idea behind the title: many of the fires leaders are constantly extinguishing are unintentionally of their own making. Drawing…
What happens when leaders stop leading from silos and start leading as a true first team? The First Team is defined by Patrick Lencioni in his book The Five Dysfunctions of a Team as the team you prioritize over the team you manage. In this episode, Amanda sits down with the leadership team from Catherine's Health Center to explore how intentionally investing in trust, vulnerability, and shared…
What does it take to grow an organization by more than 25% during one of the most challenging periods in healthcare? In this episode of the Coleman Associates Innovation Podcast , Amanda Laramie talks with Eloisa Perard, CEO of Gracelight Community Health, about the leadership journey behind Gracelight's remarkable growth. Rather than focusing on expansion alone, Eloisa shares how investing in…
In this episode of the Coleman Associates Innovation Podcast, Amanda Laramie sits down with four leaders from Cherry Health in Michigan to discuss their organization's journey toward truly integrated, whole-person care. What started as an effort to better connect medical and behavioral health services evolved into a broader transformation of workflows, culture, patient access, and team-based care.…
What happens when nurses are empowered to practice at the top of their license? In this episode, Amanda sits down with Maria Durazo, RN and Isabelle Lunsford, RN, PHN, MSN, of Open Door Community Health Centers in CA, to discuss how they transformed the nursing role to improve access, support providers, and strengthen patient care in a highly rural environment. Learn how Open Door built a Tactical…
In Part 2 of this powerful conversation, Amanda Laramie sits down with leadership researcher and author Zach Mercurio, PhD , to explore how leaders can create workplaces where people truly feel seen, valued, and connected. Zach shares practical, everyday ways leaders can apply the principles of mattering — not through grand gestures, but through intentional interactions that build trust,…
What makes people feel valued at work? Why do some teams thrive even under pressure, while others struggle with burnout, disengagement, and turnover? In Part 1 of this episode of the Coleman Associates Innovation Podcast, Amanda sits down with author, researcher, and speaker Zach Mercurio to explore one of the most important — and often overlooked — drivers of workplace performance and wellbeing:…
What’s possible in the first few weeks of true transformation work? This episode answers that question with clarity—and proof. In this episode of the Coleman Associates Innovation Podcast, Amanda sits down with a powerhouse frontline team from a rural clinic in North Carolina that is already seeing remarkable results through the DPI™ (Dramatic Performance Improvement) Collaborative . In just two…
What does it really take to turn empty appointment slots into a high-performing, fully utilized schedule —and keep it that way? In this episode, Amanda sits down with three leaders from MLK Community Healthcare, a hospital-based primary care system in South Los Angeles. Five months after they graduated from the DPI™ Collaborative, they share how they didn’t just improve access—they fundamentally…