The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!
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In this episode, industry leaders discuss how to redefine “good” technology today — weighing speed, agility and AI against security, ethics and human impact. Panelists share real examples, from digital avatars for pediatric care to network and industrial use cases, and explore how AI can enhance outcomes without replacing human judgment. The conversation highlights practical steps for bringing…
Cisco Technical Assistance Center (TAC) manages 1.4 million SRs annually, and today, 97% are touched by AI. As we shift from task-based automation to Agentic AI, some of these interactions are becoming "no-touch"—driving higher customer satisfaction and faster resolution. How did Cisco transform its Support at scale, and where is the IT services industry heading? In this episode of Scaling AI in…
Back for part two of our split episode with the founder of Split Futures, Annie Hardy and jump right in where we left off...getting practical about choosing the right AI model—because apparently not every task requires the AI equivalent of a Nobel Prize winner. Annie breaks down when to use smaller models, why bigger isn’t always better, and how those choices connect to energy, water use, and…
Your company bought all the AI tools and now nobody knows what to do with them. Sound familiar? Kat and Ian sit down with Annie Hardy, founder and Chief AI Architect at Split Futures, to unpack why leaders aren't listening, why measuring employees by "lines of code" is quietly torching everything, and why Gen Z is somewhere between anxious, angry, and low-key sabotaging the robots. You'll learn…
Episode 37 kicks off Cisco Tech Stories' fourth season with a highlights reel of the best episodes from the past three years. Hosts Nico and Tristan revisit standout interviews and mini‑series, sharing short snippets that cover troubleshooting adventures, accessibility and disability in networking, eBPF, quantum computing, CCIE stories, cruise‑ship deployments and more. Listeners get a concise…
Jeff Schultz joins Jeetu Patel to delve into the evolution of the Cisco Portfolio and how this focus on critical business outcomes for the AI era is delivering real results for the ecosystem.
Jeetu and Anurag Dhingra explore the transformation of physical infrastructure and intelligent software as the foundation for the workplace. As the nature of work continues to evolve, the demand for environments that are both seamless and secure has never been higher.
95% of enterprise IT leaders plan to launch agentic AI projects — but 69% aren't ready. So, what's standing in the way? In this episode of Scaling AI in the Enterprise, we bring together an expert panel to tackle the real engineering and organizational challenges of AI deployments: the probabilistic nature of AI agents, the limits of traditional testing, and why "making your prompt stronger" is…
As enterprise environments become increasingly distributed and complex, the volume of telemetry data has outpaced human capacity to analyze it. This has been future compounded by the challenges of tokenomics. Jeetu Patel sits down with the founders of Galileo to discuss how we are moving beyond passive dashboards toward a future of autonomous, intelligent agents that can reason through system…
Jeetu Patel and Guru Shenoy discuss the evolution of how Cisco is working with some of its largest and most innovative customers as they transform to address the challenges and opportunities of AI.
