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CIAOPS - Need to Know podcasts

Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.

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Episode 369 - Developing

In this episode of the Need to Know Podcast, I cover recent Microsoft news, including strong financial results, continued Azure growth, rising Microsoft 365 Copilot adoption, and major security updates. Key security stories include supply chain compromise, cybercrime disruption, hotel Wi-Fi credential theft, and Project Perception, which points toward a future where security is increasingly…

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Episode 368 - Memory loss

Latest news and updates from the Microsoft cloud from security, to copilot and beyond. I also share my thoughts on recent changes at Microsoft, Cowork costs, security challenges with agents and my experiences configuring local AI. Always keen to hear your thoughts and feedback on the content in this episode. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X -…

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Episode 367 - Goldilocks gone

This episode ultimately reflects on how organisations must adapt to an environment where solutions are no longer neatly balanced between simplicity and capability. Instead, businesses need to reassess priorities, stay informed, and make deliberate choices about which innovations deliver real value. For SMBs, the challenge is not just keeping up—but identifying what’s truly “good enough” in an…

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Episode 366 - Build 2026

Join me as I unpack the most impactful Microsoft Build 2026 announcements for SMBs, including Work IQ’s general availability, new autopilot and Scout agent features, enhanced agent security with Microsoft Execution Containers, and the latest MAI models for code, image, and voice. Discover how upcoming Work IQ APIs, OpenClaw integration with Windows, and the shift toward hybrid AI solutions are…

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Episode 365 - Skills not apps

In this episode, we dig into Cowork Skills and why they represent a genuine shift from “AI as a novelty” to “AI as part of how work actually gets done.” Not more prompts. Not more tools. But fewer decisions, less friction, and more consistency across the business. If you’ve ever thought “Copilot is interesting, but it’s not really embedded yet”, this episode is for you. Resources CIAOPS Need to…

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Episode 364 - Siloed AI

A weekly roundup of Microsoft Cloud news with a focus on SMBs. Key topics include Microsoft's internal testing of an always-on AI assistant, major security threats such as Russian state-sponsored router hijacking and advanced phishing attacks, updates to Microsoft Teams, and a retrospective on SharePoint's evolution. Robert also discusses the challenges and strategies for adopting AI in business,…

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Episode 363 - Hello Cowork

I reflect on the significance of the day before diving into the week’s major developments, including the arrival of the Microsoft AI Tour in Sydney. The episode covers both partner and public events, with a focus on enterprise-level AI advancements and networking opportunities. The podcast features a comprehensive weekly news roundup: The general availability of Copilot Agent capabilities in…

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Episode 362 - AI first

In this episode of the CIAOPS Need to Know podcast, we take an AI‑first look at what’s happening across the Microsoft Cloud and what it really means for small and medium businesses. Episode 362 cuts through the noise to focus on the practical, real‑world impact of artificial intelligence as Microsoft continues to embed AI across Microsoft 365, Azure, and everyday productivity tools. We discuss how…

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Episode 361 - Phil Meyer

In this episode I speak with Phil Meyer about the current state and future of the technical community in SMB around the Microsoft products and services. Things are changing, demographics, technology as well as customers are impacting the concept of 'community'. Phil and I dive deep and share our opinions. Plenty of news and update from the Microsoft Cloud as well to dig into for you. Resources…

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Episode 360 - Shervin Shaffie

In this episode I'm joined by Shervin Shaffie from Microsoft to do a deep dive into Copilot Studio. That's the service from Microsoft that allows you to create agents in a 'low-code' manner right inside the M365 environment. Shervin has some great Youtube content I highly recommend and provides some great insights and tips and tricks in this episode when working with agents in Microsoft 365. I'll…

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