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Organisations in Saudi Arabia are outperforming global counterparts in AI confidence, investment size, digital maturity, and value realization. According to KPMG’s Saudi Arabia Tech Report 2026, seventy-six percent of those surveyed believe AI will be implemented on a large scale and provide measurable returns on investment within the next twelve months; this is the highest […] The post Saudi…
The biggest barrier for AI First channels to overcome is a human one: trust. People are now, for the most part, willing to accept that AI can be useful, but there are plenty of things that they won’t trust it with. This is not because they are not comfortable with accepting the perceived risks of […] The post The state of conversational AI in the UAE appeared first on Carrington Malin .
The Trump administration has reversed US policy on export controls for advanced AI processors, although details have yet to be finalised. Arabian Gulf Business Intelligence (AGBI) asked me to comment on the US-UAE AI Acceleration Partnership announced during the UAE visit of President Trump. The United Arab Emirates and the United States announced during Trump’s […] The post Changes to US export…
As AI continues to enable smarter tasks, change processes and make work more efficient, the technology industry narrative remains that AI will make our lives easier and more hassle free. However, will AI ever actually allow us to work less? I was one of a few professionals asked about AI’s impact on work and working […] The post Will AI reduce our working hours? appeared first on Carrington Malin…
Conversational AI continues to grow in popularity While it’s true that AI has been redefining retail for the past ten years, that’s nothing compared with what’s coming next! Now, I almost ran this story with a headline of “Conversational AI will redefine retail and CX”. This would have been a great headline in 2014 after […] The post Generative AI and agentic AI will redefine voice commerce…
There are a growing number of companies marketing so-called AI employees, some promising customers the opportunity to reduce their headcount as a result. Are such claims to be believed? In my view the term ‘AI employees’ is pure marketing. but today’s corporate AI agents do offer a glimpse of the huge potential impact of combining […] The post Are claims of ‘fully-fledged AI employees’ to be…
Is your content ready for GenAI? The new generation of AI chatbots still only account for a small percentage of Internet traffic, but the writing is on the wall: GenAI will not only change search traffic forever, it will change consumer behaviour forever too. Anyone even vaguely involved in marketing and communications will have noticed […] The post The growing impact of GenAI Internet search on…
AI First is a developing consumer behaviour, rather than an approach to automation. It wouldn’t be technology, if it wasn’t accompanied by a lot of buzzwords! The industry has really excelled itself recently, popularising such technical terms as large language models (or LLMs), Generative AI, prompt engineering, and now AI agents! Whilst it’s true that […] The post AI First? Shouldn’t it be Human…
It’s becoming a new communications quandary – When do you tell your audience that you’ve used AI in creating something? When do you announce proudly that your new creation was produced using the latest AI technologies? When do you need a disclaimer? And is it ethical to keep quiet about it altogether? These are questions […] The post When do you tell them that it’s AI? appeared first on Carrington…
China Telecom opens new China Telecom Gulf subsidiary in Riyadh, building on its partnership with STC and bringing its strengths in 5G, Cloud and artificial intelligence to the kingdom. Last week China Telecom launched its new subsidiary in Riyadh, following the signing of a strategic partnership with Saudi telecom operator STC earlier this year. This […] The post New China Telecom subsidiary in…