A podcast show comprised of intimate interviews with exciting entrepreneurs and leading industry experts who open up and share their amazing business experiences. This is the best place to find meaningful conversations with industry leaders, insider knowledge, and key business resources all for free.
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You've written a great book. You've poured your heart into it. But no one knows it exists. This is the silent tragedy Kae Wagner sees over and over again. In this episode, she breaks down the most common patterns that hold authors back: relying on fleeting inspiration instead of building reliable systems, fearing rejection so much that they never talk about their own work, and mistakenly believing…
Kpunsa Mbinkar is a customer experience leader and Forum Director of the Africa Customer Experience Leaders Forum, where he is helping shape a more structured, people-centered CX ecosystem across the continent. With roots in frontline banking and over a decade of experience in CX advocacy and practice, Kpunsa has emerged as a strong voice for elevating customer and citizen experience in Africa. In…
Shay Thieberg is a LinkedIn-certified expert, psychologist, and co-founder of MAIA Digital, where he helps professionals and organizations harness LinkedIn as a strategic engine for visibility, authority, and business growth. With a foundation in behavioral science and years of hands-on experience guiding leaders and brands, Shay brings a rare blend of analytical depth and practical execution to…
Mark Murphy is a leadership researcher, author, and founder of Leadership IQ, a company dedicated to studying why some leaders and teams consistently outperform others. His work focuses on using data-driven insights to help leaders build effective, motivated, and high-performing teams. In this episode, he breaks down the difference between leadership success driven by skill and success driven by…
Peter Swimm, owner and consultant at Toilville, joined The Business Mic to explore how organizations can adopt AI and automation in ways that enhance — not erase — human expertise. With years of experience building conversational systems and workplace automation for major global companies, Peter now focuses on helping small and midsize organizations implement AI responsibly while preserving the…
Kyle McDowell, leadership expert, bestselling author of Begin With We, and former Fortune 10 executive, joins The Business Mic to discuss what it truly means to build a values-driven, people-centered culture in high-performance organizations. After leading tens of thousands of employees across major corporations, Kyle shares how he reached a turning point where traditional metrics of success —…
Jonathan Shroyer is the CEO and Co-Founder of Quimbi, a customer experience technology company transforming how gaming brands engage players through AI-driven personalization. With more than 20 years in tech and customer service leadership — from Microsoft and Autodesk to Postmates and Kabam — Jonathan brings a unique perspective on how empathy, data, and automation can coexist to create…
Lateshia Pearson is an entrepreneur, motivational speaker, and television personality on the Oprah Winfrey Network's hit show Belle Collective. She joins The Business Mic to share her journey from humble beginnings in Mississippi to becoming a powerhouse of purpose-driven entrepreneurship — one who believes deeply in impact, authenticity, and empowering others to rise. As the founder of Women…
Andrew Oxley is the founder of The Oxley Group, and he joins The Business Mic to explore what it truly takes to lead with purpose, clarity, and accountability. Drawing on years of experience coaching executives and teams across industries, Andrew shares powerful insights on how leaders can create alignment, drive performance, and inspire genuine commitment through self-awareness and communication.…
Jessica Volker, Director of Business Development at Responsive Answering Service, joins The Business Mic to explore how human connection, technology, and empathy intersect in modern customer service. Jessica shares how Responsive Answering Service — originally built to support the medical industry — has evolved into a 24/7 multi-industry call center serving clients across diverse sectors. Whether…
