In Brain Chatter, we interview organizational leaders in diverse industries and roles at the intersection of Leadership, Workplace Culture, Profit, and Sustainability. Each offers insights into how they effectively lead themselves, their teams, and their organizations through all the ‘daily noise.’ What works and what doesn’t? What are key questions to ask? What leadership skills are most vital? What are the most valuable lessons they’ve learned? Brain Chatter is a production of Ken Chapman and…
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What is the connection between being able to communicate with someone and being able to build and maintain trust with that person? How do you overcome or mitigate the challenges related to trust, best effort, safety, and more in a multi-lingual workplace? In this 17-minute episode, Saúl Rodriguez explores the answers to these questions and more in a very straight-forward discussion, including…
How can our organization retain our most valuable team members? The costs of turnover are startling and the benefits of key person retention are exponential. In this 23-minute episode, Ryan McShane explores what you or I can do to retain our best team members, through meaningful and practical engagement. Ryan goes through some of the characteristics which are most foundational and important in an…
Getting promoted at work is not always straightforward. In this 28-minute episode, Alisa Patel, a VP of HR, talks candidly about what you need to do in order to be promotable, to learn about opportunities inside your company, and to effectively communicate your interest in the right way to the right people. ----- About Alisa: Alisa Patel is a strategic, people-focused HR executive with more than…
The Effective Workplace Feedback episode of Brain Chatter explores the role of effective feedback in building strong workplace cultures and improving leadership. Organizational psychologist Dr. Ken Chapman, founder of Ken Chapman & Associates, Inc. and author of The Leader’s Code discusses why traditional annual performance reviews often fail and what leaders should do instead. Drawing on decades…
Having challenges and lack of understanding or lack trust between different generations inside your company? This 22-minute episode explores why that may be and what can be done to close the potential gap of trust. Organizational development and HR expert Ryan McShane offers practical insights and strategies for accomplishing this, for the benefit of all concerned. EPISODE RESOURCES: > Connect…
What advice do most people wish someone would have offered when they were first promoted to supervisor? What are common missteps and mistakes newly promoted supervisors often make that are avoidable? What are strategies for navigating a promotion when your peers, yesterday, are your direct reports, today? This episode offers the insights of Beth Lanier (Savannah, Georgia), from her 30-year career…
What impacts do effective onboarding and career pathing have on the health of a company culture? And what does such onboarding and career pathing look like? Patrick Frazier, Director of Organizational Development at ME Global (Tempe, Arizona) discusses the culture inside their foundries in Arizona and Minnesota. Working in metal foundries is hard, hot work. How do you continue to find, keep, and…
KC&A's David Stanfield explores the life and career of one of the NBA all-time greats, Tim Duncan (San Antonio Spurs). The focus in this episode is on the 'walking the talk' examples Tim Duncan provided throughout his basketball career, by focusing on wins for the whole team and other teammates, cool-headed calmness, sharing credit, being coachable, accepting accountability and mentorship, and…
Whitney Tate and Delcia Petersen explore the practical side of Emotional Intelligence as it is most often encountered in the workplace. What is the cost of being 'A Bull in the China Shop' as it relates to EIQ? How do we each avoid being that bull in the china shop in our own workplace, dismissive of competence about it at our own immense personal cost? If Emotional Intelligence is arguably the…
Stephanie Stuckey recently released her book " UnStuck: Rebirth of An American Icon ". In this interview she discusses reviving and rebuilding one of the most iconic American roadside brands, "Stuckeys." This 25 minute episode explores grit and how it can be contagious in organizational leadership. We look at the history of the brand, the various pivots that allowed it to survive and then thrive…