Eric and Larry of Super Tech University, supertechu.com, have years of blue collar service business ownership. They know, all too well, that running a blue collar business is not for the faint of heart. For that reason, the Blue Collar Nation Podcast is dedicated to making the lives blue collar service business better. With humor and an unfailing optimism, Larry and Eric invite guests from all areas to the blue collar world to share ideas and help owners run their businesses more effectively.
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The Sales System That Doubled Revenue: Josh Gillow’s Core 10 Playbook
Most contractors don’t have a sales problem — they have a system problem. In this episode, Eric and Larry are joined by Josh Gillow, founder of YES Express and Master Plan Outdoor Living, who shares the painful sales failure that changed the course of his business forever. After getting the door slammed in his face on what should have been a “slam dunk” deal, Josh realized he had no real sales…
In this episode of the Blue Collar Nation Podcast , Eric and Larry tackle one of the toughest—but most important—skills in running a home service business: having hard conversations with your team. From avoiding conflict to losing top performers due to lack of accountability, they break down the real cost of not addressing issues head-on. Drawing from their own experiences, Eric and Larry share…
In this episode, Larry from Super Tech University breaks down a practical, no-nonsense system for handling difficult team members without letting emotions take over. If you’ve ever had an employee who’s underperforming, causing frustration, or dragging down your team, this session walks you through exactly how to respond with clarity and control. Larry outlines a step-by-step approach to…
Promoting your best technician into management sounds like the right move—until it backfires. In this episode, Eric and Larry break down the costly mistake of promoting based on loyalty instead of leadership fit, and how it can damage team culture, morale, and retention. Learn a smarter approach to building strong service managers: identifying the right traits, using tools like personality…
In this episode of the Blue Collar Nation Podcast, Larry dives into a practical topic that every home service business owner faces: meetings. While meetings often get a bad reputation for being long and unproductive, Larry explains how the right meetings—done the right way—can dramatically improve communication, accountability, and team culture. Drawing from real experience building and scaling a…
Building a strong referral network can be one of the most powerful ways to grow a service business—but it also comes with challenges many owners aren’t prepared for. In this episode, Eric and Larry dive into the realities of managing Business Development Representatives (BDRs) and why so many companies struggle to turn activity into real revenue. The discussion explores common pitfalls business…
Accountability, Follow-Through, and the Why: The Leadership Shift Home Service Companies Can’t Ignore with Nate Cisney
On this episode of the Blue Collar Nation , Eric and Larry sit down with Nate Cisney and Stacy Sargent of Restoration Made Simple for a high-energy, no-fluff conversation about what actually moves the needle in home service businesses. From scaling multi-million dollar restoration companies to building real-world technician training systems, Nate and Stacy break down the leadership mistakes that…
In this episode of the Blue Nation Podcast, Eric and Larry break down the “theater of business” — the intentional, step-by-step approach to delivering five-star service before ever stepping inside a customer’s home. Designed for home service owners and managers, this conversation walks through the critical pre-arrival and front-door process that shapes trust, confidence, and profitability. From…
Operations Isn’t Paperwork — It’s the experience your customer feels.
In this episode of the Blue Collar Nation Podcast, Eric from Super Tech University takes the mic solo while Larry is off traveling. Eric dives deep into one of the most overlooked drivers of success in home service businesses—operations. Drawing from decades in the trades, Eric shares why consistent systems often outperform raw talent and how the lack of written processes can quietly sabotage…
Strong Environments. Strong Teams. Strong Outcomes. Building a high-performance culture starts with leadership—and it starts before the workday even begins. In this episode of the Blue Collar Nation Podcast, Eric and Larry break down what it really takes to create a winning team in the home service industry, from leading by example to setting clear expectations and accountability. They dive into…