Management Consultancy from Experts in the Country Club Industry
Subscribe:.rss.atom.json.md.m3u.pls
Live Last read · last published · next check
Saves to your Listen queue, to pick up on another day or another device.
Ben Nichols, President of Padel22.com, joins host Ed Shanaphy to investigate the American market for padel. The global sport is coming to America, but is America to insular with its own sports such as baseball and the NFL? Does competitive tennis have a stranglehold on the young racquet player? Join us and find out.
In this episode of the BeyondTheBaselines.com podcast, host Ed Shanaphy welcomes listeners back for another insightful conversation exploring the latest developments in the private club and hospitality industries. This installment turns the spotlight on a fundamental—but often overlooked—component of racquet sports facilities: court fencing and surrounds. For decades, chain link fencing and…
Louise Fahys, co-founder of Plan2Play Artificial intelligence is no longer a future concept in club management — it is already reshaping how private and commercial clubs operate. But according to Louise Fahys , we are only scratching the surface. Fahys is the co-founder and CTO of Plan2Play, a court and sport booking platform built by people who understand both software engineering and the…
As we enter our seventh year behind the microphone, it’s still remarkable to say those words out loud: seven years of conversations, insights, and shared experiences across the private members club and hospitality landscape. What began as a passion project has grown into a trusted forum for club leaders, operators, and professionals who care deeply about the future of our industry. Jeff Isbell,…
The private club world and the boutique resort world often feel like parallel industries—adjacent, similar, yet fundamentally different in culture, expectations, and operations. Every so often, we meet a leader who straddles both worlds daily, offering a rare perspective on how racquets programming evolves when a facility must serve two distinct audiences at once. In this week’s…
In the next episode Beyond The Baselines Podcast , we sit down with Maxwell Shteyman , Director of Culinary and Clubhouse Operations at Montammy Golf Club , to discuss how innovation in food and beverage can sometimes go too far. “ Too much fusion leads to confusion—and to a messy plate, ” Max says with a smile. In a world where every dish seems to chase the next trend, Shteyman believes that…
by Ed Shanaphy, CMAA We often say “mentoring,” but what we really mean—especially within private clubs—is advancing . Mentorship is not simply guiding or teaching; it’s creating an environment where your staff can grow, achieve, and in turn, enhance the member experience. Every interaction between staff and member is an opportunity to refine skill, build confidence, and elevate service. A club…
This week on the Beyond The Baselines podcast, we welcome Dave Henion , a man who has spent his life immersed in the culture of private members clubs. Dave’s journey began as a young caddy at Rolling Hills Country Club in Connecticut, where he learned early on how golf and business often meet on the fairway. From there, he worked his way up — serving as assistant golf professional, head…
Rafael Coutinho, Director of Racquets at Rumson Country Club on the Jersey Shore, joins the BeyondTheBaselines.com podcast. With just two tennis courts and four pickleball courts, it had been the platform tennis courts that were the pride and joy of Rumson. With over 20 social events during the paddle season, platform tennis was at the heart of Rumson’s winter activities. But with grand designs…
Capturing the essence of an athlete—let alone defining a career within the grand tapestry of a sport’s history—is no easy feat. As the era of the “Big Three” nears its close, Rafael Nadal’s reign over clay courts and his unprecedented dominance at Roland Garros stand unmatched—and perhaps forever unrepeatable. On the latest episode of the Beyond The Baselines podcast, renowned journalist…
