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How the SMB1001 Cyber Standard Safely Protects Your Practice and Patient Data

How the SMB1001 Cyber Standard Safely Protects Your Practice and Patient Data Cost: FREE Duration: 1 hour Date: Thursday 1st October 2026 12pm AEST Format: Live webinar Audience: Practice Managers, Clinicians, Administrative and IT staff – anyone who is involved in safeguarding patient data Share: Please forward this to your team to support whole-clinic cyber readiness Managing a medical practice…

Learn from the Experts: Using AI Safely in General Practice: What GPs Need to Know

Learn from the Experts: Using AI Safely in General Practice: What GPs Need to Know Cost: FREE Duration: 45 minutes Date: Tuesday 22nd of September 2026 12pm AEST Format: Live webinar + recording available Audience: Practice Managers, Clinicians, Administrative and IT staff – anyone who is involved in safeguarding patient data Share: Please forward this to your team to support whole-clinic cyber…

Learn from the Experts: Cyber Crisis Simulation with Mitch Redshaw: Testing your Clinic’s reflexes in real time

Learn from the Experts: Cyber Crisis Simulation with Mitch Redshaw: Testing your Clinic’s reflexes in real time Cost: FREE Duration: 30 minutes Date: Thursday 3rd of September Format: Interactive Webinar Audience: Practice Managers, Clinicians, Administrative and IT staff – anyone who is involved in safeguarding patient data Share: Please forward this to your team to support whole-clinic cyber…

Learn from the Experts: Strengthening Cyber Resilience in Australian Healthcare

Learn from the Experts: Strengthening Cyber Resilience in Australian Healthcare Cost: FREE Duration: 45 minutes Date: 25th August 2026 12pm AEST Format: Live webinar & Q&A Audience: Practice Managers, Clinicians, Administrative and IT staff – anyone who is involved in safeguarding patient data Share: Please forward this to your team to support whole-clinic cyber readiness The Australian healthcare…

Top Up Your Bp Comms Credits Online – No Phone Call Needed

Running low on Bp Comms SMS credits no longer means waiting on the phone. Our new Bp Comms Top Up form lets existing Bp Comms clients purchase additional credit packs online anytime, with credits typically appearing in Bp Premier within minutes of payment. It’s a small improvement with a big payoff: less time on hold for your practice, faster turnaround, and uninterrupted patient communication.…

Four Capabilities That Can Simplify Payments and Claiming

Running a busy general practice means balancing quality patient care with increasingly complex administrative demands. From Medicare claiming and patient payments to reconciliation, the front desk plays a critical role in keeping the practice running smoothly. The right payments and claiming solution does more than process card payments. When integrated with Best Practice, it can streamline…

DVA Fee Schedule Update — What to Expect After 1 July

Each year, the Department of Veterans’ Affairs (DVA) releases its updated Fee Schedule following the 1 July cycle. Historically, DVA publishes these fees 1 to 2 weeks after 1 July, which means they are not included in the initial Data Update available from 1 July. What does this mean for you? Once the DVA Fee Schedule is released, we will issue a revision to the Data Update to incorporate the new…

Important Update on 1 July 2026 Assignment of Benefit Changes

Following yesterday’s announcement from the Australian Government and Department of Health, Disability and Ageing regarding changes to the Assignment of Benefit (AoB) reforms due to commence on 1 July 2026, we provide this update on what this means for your Practice and how Best Practice Software will support you through the transition. What has changed? The Government has revised the Assignment…

Thinking About AI for Your Practice? Start With the Phone

Reception teams are carrying more of the practice than ever. More patients are calling. More appointments need managing. More administrative work is competing for attention at the front desk. For most Australian GP clinics, the highest-impact place to start with AI is not the most complex workflow. It is answering the phone. The technology already in your clinic Australian practices have been…

Fewer Missed Bookings. Fewer Calls On Hold.

Your reception team is already stretched. More patients, more calls, more admin chasing them down the corridor before they can help the person standing at the desk. Every call that rings out is a booking that might not come back. Every after-hours voicemail is a patient who finds someone else by morning. Hiring another receptionist takes months, and budget you probably don’t have. Heidi Comms…

The Immense Impact of Assignment of Benefit on your Practice

You’ve likely heard about the upcoming legislative changes related to Assignment of Benefits (AoB), but many of you may not be fully aware of how these changes will significantly impact your practice. This has major workflow ramifications and may impact your cashflow so we recommend you start thinking about how the AoB changes will be managed in your clinic. Assignment of Benefit and Sender ID…

What’s New In Bp Premier Oxford

The Team at Best Practice have been working hard to bring you the latest release of Bp Premier, Oxford, scheduled for early June. Bp Premier Oxford comes packed with new clinical and management enhancements. Key immunisation workflow enhancements, reflecting new AIR rules and updates to the National Immunisation Program, will include an option for a ‘Nasal’ administration route. Prevenar 20 has…