TELUS Digital
Publishes 1 feed
Questions for now - Compelling perspectives on digital CX
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
10 posts · theirs
Lately
Why doesn't your contact center AI know what your best agents know?
You deployed AI in your contact center. Now what? (feat. Ryan Strategic Advisory)
How well have you tested your CX AI models, chatbots and agents?
How do you move from chaos to clarity with CX AI? (feat. Zendesk)
How is AI simulation reinventing contact center agent training? (feat. ElevenLabs)
What does IDC research reveal about the untapped potential of CX partnerships? (feat. Robin Jakobsen)
Is sales misalignment costing you customers? (feat. Robin Jakobsen and Shawn Casemore)
Is your agent experience powering your CX — or sabotaging it? (feat. Ken Hughes and Estuardo "Ligo" Ligorría)
What five questions should CX leaders ask to improve customer outcomes in 2026?
What are the AI compliance trends leaders can’t ignore in 2026? (feat. Jeff Brown and Natália Fritzen)
Everything on this page was read from markup TELUS Digital published — a rel="me" link, an h-card, or the feed’s own author element. Nothing was inferred from anywhere else. To correct or remove it, get in touch. Machine-readable: JSON