Media Release: NWC Delivers Best Overall Customer Experience, Says OUR’s 2025 Mystery Shopping Study

NWC Delivers Best Overall Customer Experience, Says OUR’s 2025 Mystery Shopping Study (Kingston, Jamaica; 2026 July 14): The National Water Commission (NWC) emerged as the top-performing utility provider in overall customer experience, according to findings from the Office of Utilities Regulation’s (OUR) 2025 Mystery Shopping Study. The annual research, which, among other things, evaluated…