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• Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders

  The Customer Service Revolution Podcast is for CEOs, CXOs, COOs, CMOs, CHROs, customer experience leaders, employee experience leaders, and business owners who want to build a service culture that drives referrals, loyalty, employee engagement, and market share. Hosted by The DiJulius Group, the show features John DiJulius, Denise Thompson, Dave Murray, and industry leaders sharing practical insights on customer experience, employee experience, customer service strategy, leadership, service…

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• 268: What Does the Future Service-Centric Organization Looks Like

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-08-27

• 267: The Transformation Economy: The Next Evolution of Customer Experience

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-08-20

• How to Extend Your Healthspan with Dr. Sandeep Palakodeti

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-08-13

• 265: How to Build Accountability Without Micromanaging

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-08-06

• 264: The Friction Tax: Are You Trapping Customers?

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-07-30

• 263: Crisis Management: What Customers Remember Most

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-07-23

• 262: Who Really Owns Customer Experience? (part two)

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-07-16

• 261: Who Really Owns Customer Experience?

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-07-09

• 260: Why Leaders Must Be Great Storytellers

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-07-02

• 259: Why Customer Experience Transformations Fail in the Middle

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-06-25

• 258: When Service Innovation Makes Customer Experience Worse

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-06-18

• 257: Happy Employees Create Happy Customers? Not Automatically

  Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · 2026-06-11

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