Jeffrey R. Mason
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SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
10 posts · theirs
Lately
Does your business correspondence contain courtesy, purpose, and action? OMOQ #190
How do you show genuine interest in the lives of your customers? OMOQ #189
What continuous improvement ideas are you absorbing through everyday life experiences? OMOQ #188
Is politeness part of your business equation? OMOQ #187
Is your company being intentional during the first 30 seconds of customer engagement? OMOQ #186
Are you creating customer expectations based on actual deliverable history? OMOQ #185
Does your company ever attempt to replace complication with simplification? OMOQ #184
Are you a problem solver, or problem sweeper? OMOQ #183
Are your customers receiving your full attention, or partial attention? OMOQ #182
Do you look customers in the eye when you’re speaking to them? OMOQ #181
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