Dr. Ben Palmer, CEO Genos International, talks Emotional Intelligence, what it is, why it matters and how to get some!

What does Emotional Intelligence have to do with communication? Everything! Behind your words, facial expressions, gestures - sit emotions that you may or may not be able to control. You may not even know they're there! Understanding yourself is arguably the most important step in communication, followed closely by understanding others. And this takes Emotional Intelligence. Dr. Ben Palmer is…