📹 Member Exclusive Recording - This is a previously recorded workshop from our archive, available exclusively to paid members. Free subscribers can preview the content below, then upgrade to watch the full workshop.
If you’re a Chief of Staff, you already know: you’re the glue.
You’re the one making sure the right people are talking to each other, the right systems are running, and the cracks get filled before anyone notices them. But glue work is often invisible, and that means the people doing it (you) can feel underappreciated, stretched thin, and stuck in the weeds 🫠
This workshop with executive coach Ankita Terrell offers a practical framework for stepping back and rethinking how your team actually works—from individual values, to company mission, to the world beyond.
You’ll leave with reflection prompts and tools you can use immediately to build a team that’s not just high-performing, but one people genuinely want to be part of.
Ankita Terrell is a certified executive coach and fractional strategist who partners with operational leaders to build thriving businesses. She helps them build teams and systems that are as values-driven as they are high-performing. With an MBA and a background across VC, startups, and B Corps, Ankita blends strategic clarity with heart-centered insight. She’s the host of the top-rated podcast The Heart Led Entrepreneur.
This interactive session walks through Ankita’s framework for building teams that people actually want to work on, moving from the individual (each direct report’s values, dreams, and skills) to the company (mission alignment and metrics) to the broader impact you’re creating in the world. The workshop is paired with a Notion workbook full of reflection prompts you can use with your team.
It’s part framework, part real talk about the messy realities of managing people, including the team members you hired who turned out to be wrong fits, the high performers who are eyeing your job, and the question every Chief of Staff eventually asks: who fills my cup? ☕
How to map each team member’s daily work to their long-term vision and the company’s mission
Why what your company is optimizing for might not match what you want for your team—and how to navigate that
Connecting individual contributions to bigger-picture impact (without it feeling corporate)
Knowing Your People Beyond the Job Description
The questions to ask direct reports about their 5-year career and personal dreams
How to surface skills people want to develop—and create space for them to grow
Why your hiring lens (passion fit vs. expert fit) should change based on what you actually need
Making Glue Work Visible
How to track and celebrate the work that holds everything together
Simple, scrappy metrics tracking that doesn’t eat your whole week
Creating team-wide capacity (and protected time) for the reflection that drives real progress
Taking Care of the Glue Person (You)
Why the people holding everything together need someone holding them
How to articulate the value of glue work when it’s not being recognized
Filling your own cup so you can keep showing up for your team
Whether you’re a current or aspiring Chief of Staff, I invite you to check out the Ask a Chief of Staff community. We’re now 4️⃣ 5️⃣ 0️⃣ ➕ members strong, helping Chiefs of Staff navigate their careers through:
💬 Members-only Slack workspace for peer support & real time question answering
🖥 Exclusive workshops & events (virtual & in-person)
🤝 A supportive network of peers facing similar challenges
🧑💼 Direct access to experienced Chiefs of Staff and mentors
🌟 Curated job opportunities from leading companies
🙌 Resources and frameworks for immediate impact
Visit our website and click the “Join our community” button to start your journey!
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