Understanding Archive Pricing
How Archive's credit-based plans work, what each plan includes, and how UGC is counted.
Archive Help Center — Recent articles
Recently published articles from Archive Help Center
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Understanding Your Archive Credits & Billing
Learn how Archive credits work, what actions consume them, and how to manage your balance so you're never caught off guard on your bill.
How Long Does Archive Retain Hidden Content Before It Is Permanently Deleted and No Longer Accessible?
How long hidden content is kept before it's permanently deleted, and exactly when it expires.
I Have Content Hidden Due to My UGC Limit. If I Wait Until Next Month, Will That Content Be Unlocked Using the New Month's Limit?
Why hidden content from a past month can't be unlocked by the next month's UGC limit.
Generating an API Token
How to generate, view, and regenerate an Archive API token from Settings → API in your workspace.
Removing a Creator from a Campaign
Remove a creator from a campaign and what it affects.
Importing Creators
Import creators from a CSV and link their Instagram, TikTok, and YouTube profiles.
Adding Creators to a Campaign
Add specific creators to a campaign directly, without using labels.
Creating a Creator Monitoring Campaign
Follow a specific list of creators and capture the content they publish.
Competitor Insights Tracking Explained
How Competitor Insights tracks and analyzes competitors' UGC across platforms.
Filtering and Sorting Content
Archive's filtering system helps you organize and find specific content in your library.
Requesting Competitor Brand Tracking in Competitor Insights
Submit brand tracking requests in Competitor Insights, and check their status from the Request History and My Requests tabs.
All About AI Insider Newsletter
What the weekly AI Insider newsletter delivers about your UGC.
Checking Influencer Analytics Through Creator Search
Analytics for Creator Search
All About Creator Search
Finding specific profiles that fits the criteria you're looking for.
Super Search Filters
Filters of Super Search
Sharing Collection with People Outside Archive
Share a Collection via public link and let recipients export it to CSV, no Archive account needed.
Importing Content from Media
Manually save raw content files to your account and optionally associate them with a Social Profile.
Instagram Connection Requirements
The setup steps required before connecting your Instagram account to Archive.
All About Competitor Insights
This article provides an overview of the Competitor Insights feature, explaining its key functions and benefits.
Connecting Your TikTok Account
How to connect your TikTok account to Archive using TikTok v.1 or v.2.
What Is EMV (Earned Media Value)?
What Earned Media Value (EMV) is and how Archive calculates it.
Importing Content from UGC Links
You can now save content that was not captured by Archive because your brand was not tagged or mentioned.
All About Labels
What labels are and how to use them to organize creators and social profiles.
Monitoring and Labeling Social Profiles
Monitor and bulk-label social profiles to organize creators at scale.
How Do I Request Usage Rights in Bulk?
Request usage rights for multiple pieces of content at once.
Getting Started with Reports
How to access your Reports page, filter your data, and understand what each chart and metric means.
Connecting an Instagram Business or Creator Account to a Facebook Page
How to link a creator or business Instagram account to a Facebook Page so Archive can connect to it.
What Do Social Profiles See When I Request Usage Rights?
What a creator sees and experiences when you request Usage Rights.
All About Usage Rights Requests
Request content usage rights from creators directly in Archive, and track each request.
Customizing Your Usage Rights Request Message
Customize and save the default message sent with your Usage Rights requests.
What Types of User-Generated Content Does Archive Collect?
How Archive captures each content type on Instagram, TikTok, and YouTube — and the limits to know.
Connecting Instagram & Facebook
How to connect Instagram and Facebook to Archive, and troubleshoot connection or disconnection issues.