Articles on AI, Azure, Semantic Kernel, solution architecture, and software development by Arafat Tehsin.
Group Chat gave us a room. Handoff gives us a visible owner. We build a live travel recovery experience where specialist agents take over the conversation, pause for the traveller and request a real human decision when authority matters.
Token usage can explain what AI costs. It cannot tell leaders what AI is worth. The useful unit is cost per accepted business outcome, measured with quality, rework and realised value.
Agent Harness is not another agent buzzword. It is the missing middle between a capable model and the messy reality of tools, files, approvals, memory, telemetry and long-running work.
Concurrent orchestration gave you parallel opinions. But real reviewers disagree, challenge and refine each other until they converge. Group Chat orchestration is for problems that improve through conversation, not just throughput. We build OnboardRoom, five Foundry-hosted agents sharing MCP-backed tools from a...
Enterprise AI should not add another maze of assistants. Leaders need a governed front door that connects knowledge, services, workflows and accountability around the employee experience.
Your sequential pipeline works beautifully but it's slow. Concurrent orchestration gives you fan-out/fan-in with superstep barriers so three reviewers run in parallel and a real aggregator merges them into one Decision Pack. We build OnboardFlow, a B2B SaaS onboarding workflow with Security, Compliance and Finance...
A practical deep-dive into Skills in Microsoft Agent Framework: progressive disclosure, native skill invocation, and a full .NET 10 + React command-center demo for supply-chain disruption triage.
Agents are actors. Workflows are directors. Understanding this distinction is what separates demo-stable systems from production-ready ones. We build Sequential orchestration with PolicyPack Builder, a real workflow with six steps and real traceability.
Three sentiment analysis engines in one .NET library: VADER for speed, TinyBERT for accuracy, DistilBERT for 104 languages. Zero cost at scale, sub-millisecond latency, complete privacy, fully offline.
Importance of orchestration and the five fundamental shapes that make multi-agent systems predictable enough to ship. A mental model before the code.
Learn how to combine Microsoft Agent Framework's structured agent orchestration with OpenAI ChatKit's polished chat UI for production-quality AI experiences featuring streaming, widgets and file uploads.
Guardrails are the roadmap. If 2023 was the year of "Magic" and 2024 was the year of "Pilots," then 2025 has officially become the year of Standardisation . The release of Australia’s National AI Plan today marks a defin
AI shines on the happy path and trust is earned on the edge cases. Human-in-the-Loop HITL is how you keep AI honest. Humans arbitrate ambiguity, absorb asymmetric risk and turn every override into learning. This partic
If you’ve been building with LLMs for more than a few weeks, you've probably discovered there's a big gap between a demo that impresses in a meeting and a system that quietly runs every day in production. The difference
Across dozens of client conversations this year, I’ve noticed a pattern: everyone has internalised the fail‑fast strategy yet only a handful of organisations actually practice it. Most enterprises and even many mid‑marke
When you start building AI agents , it doesn’t take long before you hit a wall and ask yourself, “ How do I get my agents to talk to each other without reinventing the wheel every time? ” Sure, you can handcraft APIs, de
Last month, after giving a talk at UTS Sydney, Dr. Nabin Sharma kindly forwarded a batch of session photos with every single one in .HEIC format. I wasn’t impressed when I was asked to pay for an extension just to view a
The first instalment in this series celebrated the promise of the open agentic web, an internet where autonomous software workers cooperate across organisational and technical borders. That vision remains compelling and
This weekend, C-suite executives and innovation leaders are digesting the twin signals sent from Microsoft Build in Seattle and Google I/O in Mountain View, where both stages unveiled the same bold future: the Open Agent
Throughout the history, human progress has been marked by our ability to delegate. From the first domesticated animals pulling carts to the industrial revolution automating manual labor, we have consistently sought ways
Happy new year. I know you're excited to see this. It is real, it is happening, but you know what? It is still in preview and things will break. So, get ready for it. If you're wondering what this SDK is all about then d
Imagine running a restaurant. Each of your team member, from the chef to server to the cashier has got specialised skills. While the chef prepares delicious meals, the server ensures that the food is delivered promptly a
In our previous post , we delved into the fascinating world of local Retrieval-Augmented Generation RAG using Microsoft’s Phi-3 and the Semantic Kernel framework. I demonstrated how to build a basic Console App that sh
It's true that not every challenge can be distilled into a straightforward solution. However, as someone who has always believed in the power of simplicity, I think a deeper understanding of the problem often paves the w
Hello 👋. May I request you to write this prompt into your ChatGPT console and see what do you get? My friend is coming from Thailand. Can you please track the flight from Bangkok to Sydney? Also, considering the weather
About 10 months March, 2023 ago, I got a mention in a tweet from one of my good friends and our local community leader, Simon Waight . It was about solving a complex parking problem with Computer Vision. I bookmarked t
The world is changing rapidly and so are the applications that we use every day at our workplace, home, gym, playground and the likes. Gone are the days when applications were just software that ran on your workstations
In today’s digital age, it is not easy for any business to work without the application of artificial intelligence AI . Especially for those in retail or consumer market, AI has now become the integral aspect of their g
Last week I received an email from the Microsoft Reactor team informing me that I had 360 RSVPs on the day of my talk . While I was super excited, I was a bit nervous because I wanted to ensure that I deliver the content
When we’re kids, we explore our interests and abilities, adopting what we like and leaving what we don’t. In this way, we create our comfort zone, where we find less stress, increased efficiency, and improved confidence.
As you know, Microsoft's AI Builder now supports prebuilt Azure OpenAI models, allowing users to easily integrate powerful AI capabilities into their applications and processes without the need for any coding or data sci
Personalization in customer service is the practice of tailoring interactions with customers to their individual needs and preferences. This can be achieved through the use of customer data and technology such as machine
In today's digital age, it is not easy for any business to work without personalization. Especially for those in the retail or consumer market, personalization has now become the fundamental aspect of their branding. It
In the last couple of years, Artificial Intelligence AI has shown tremendous growth opportunities. It is rapidly improving and changing the way we interact, shop and work. AI has become so ubiquitous in our daily lives
When Power Virtual Agents were released, it was ensured that people who are closer to their customers can create bots for them. The team at Microsoft worked hard on tooling so that users could not just feel the ease of c
I love the idea of Power Virtual Agents and it's enabling nature of creating the bots. But, because of my in-depth experience or exposure with Microsoft Bot Framework and Composer, PVA features never got me excited. Un
Few months back, I posted a small video clip on my LinkedIn to show how I used ML.NET w/ Azure , WinML & UWP to build a custom real-time object detection application. I received a few messages of folks on how I actu
Hacktoberfest is celebrated during the month of October when open-source software enthusiasts, beginners, and the developer community participate by contributing to open-source projects. This is its 8th year and since th
Last week my level of excitement just went up to another level when I got an access to OpenAI's API. The API features a powerful general purpose language model, GPT-3, and has received tens of thousands of applications t
Hey there! 👋 I am back with the bot post again. The Conversational AI has witnessed a tremendous growth just in past 2-3 years. According to latest research, Gartner predicts that by 2022, 70% of customer interactions w
If you run or a part of a business then you must have customers and a big number of those customers are driven by the customer service. Good customer service acts as a catalyst for your customer retention and helps you
Back in 2016, Bot Framework v3 SDK used to have a famous feature called FormFlow. The beauty of FormFlow was its simplicity for basic conversational flow. You just had to define a class with some options as enum and call
Few months ago, during a discussion with one of my colleagues, I learnt that there are a lot of people who prefer listening to podcasts while driving back home, during their morning run or if they're heading back home on
Microsoft Build 2020 has been quite interesting; not because it was virtual but because I got a chance to represent the Australian Developer Community for Azure & we witnessed a new way of integration between Bot Fra
2020 has been unique, unusual and a different type of year. It became a reason for many changes and one of those changes are going virtual from in-person meetups. Virtual meetups have become an essential tool for the com
Despite my diverse engagements with different Microsoft stacks ranging from Power Platform to Azure AI, I have always been a .NET C guy and because of that I have a special place in my heart for all things XAML and ML
Ever since Power Virtual Agents PVA have gone GA in December 2019, we've seen significant updates to this total No-Code visual authoring canvas. As an avid Conversational AI enthusiast, I have been following and implem
In Oct 2019 at Microsoft Ignite, Microsoft released Bot Framework Composer in public preview with handful of fantastic features to build some really cool bots not for production because of a preview . From the first day
Around 2.5 years back, one of the data centers in the Hospital of Cairns, Queensland, Australia caught up the fire because of the faulty battery. This year, UK's Air Accidents Investigation Branch concluded that the fire
In our previous post , I talked about how can we create a simple Flight Tracker bot with the fixed Adaptive Cards information. In this post, we're going to learn how can you handle interruptions during a bot's conversati