Our immersive simulations upskill
your workforce with
real-world practice
Most training doesn’t change behavior. Mursion’s immersive simulations and expert coaching build the skills that hold up when the pressure is real.
More than a third of Fortune 100 companies have used Mursion to build more resilient, adaptable teams.
High stakes moments define your leaders. Immersive practice prepares them.
Mursion is an immersive learning platform that uses AI-powered simulations that let employees rehearse tough conversations — like performance reviews and change management — in a risk-free environment. The result: better communication, stronger confidence, and fewer costly mistakes.
Practice that delivers.
Results you can measure.
Accelerate retention, reduce stress, & drive impact
Employees retain skills longer, feel more prepared, and perform better after practice in realistic, feedback-rich environments.
Turn practice into
measurable behavior change
Integrated coaching, real-time personalized feedback, and powerful analytics ensure upskilling is visible, repeatable, and scalable.
Scale risk-free practice across your org
Employees learn, practice, and master the skills that make interactions smoother and more effective, without pulling in peers or managers for role play.
Designed for
enterprise L&D
Purpose-built for the complex and strategic upskilling needs of enterprise organizations. Secure, compliant, and ready to integrate into your learning strategy.
CUSTOMER SUCCESS STORIES
How AI-powered upskilling shapes the future of work for industry leaders
Leading companies trust Mursion to build more resilient, adaptable teams. You’ll be in good company.
Best Western’s journey to exceptional customer care with Mursion
Best Western trusted Mursion to implement simulation-based training that improved problem resolution and elevated customer care standards. These efforts led to measurable gains for participating hotels, transforming guest experiences and driving increased revenue per property, not to mention notable ROI.
Outcomes
-
✓ Improved customer satisfaction
Participating hotels reported the highest short-term gains in post-stay guest satisfaction survey ratings, compared to flat rates for non-participating hotels.
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✓ Revenue-driving performance
Participating hotels saw NPS increases directly tied to revenue growth— ~$84M across 2,200 hotels.
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✓ Widespread training satisfaction
Nearly all participating hotels reported high satisfaction with the training program.
- 2-5% Increase in post-stay guest satisfaction
- $38K Estimated revenue gain per hotel
- 97% Training satisfaction rate
Ericsson’s path to unbiased behaviors, driven by Mursion
Ericsson turned to Mursion to create a program designed to boost empathy and collaboration. Immersive simulations helped leaders build decision-making skills with less bias and a more cohesive workplace.
Outcomes
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✓ Enhanced skill acquisition
Nearly 90% of participants said the skills learned apply to real work.
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✓ Increased employee engagement
Months later, most participants report applying the training to daily work.
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✓ Stronger equity metrics
For the first time in three years, key company metrics hit target benchmarks.
- 4.41/5 Skill applicability rating
- 80% Continued application
- Highest in 3 years Rating of belonging – globally, across genders
H&R Block boosts call center agent performance with Mursion simulations
H&R Block asked Mursion to enhance call center agent performance through personalized simulations. These efforts bridged the gap between early and late-season hires, saving significant time and costs while boosting employee confidence and customer satisfaction.
Outcomes
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✓ Reduced call times
H&R Block’s simulations reduced call handling times, saving thousands of hours across teams.
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✓ Improved issue resolution
The training boosted key metrics like issue resolution and customer effort scores, ensuring better customer outcomes.
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✓ Enhanced employee confidence
Simulations equipped agents with skills to excel, leaving them better prepared and more confident in their roles.
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✓ Measurable ROI
H&R Block achieved measurable ROI, demonstrating the economic value of simulation-based training.
- 4,119 Hours saved in handling time
- +3% Improvement in issue resolution
- 94% Agents reported using the skills on the job
- 131% Return on investment
Our Impact
The data behind upskilling with Mursion
From millions of immersive learning minutes to top-tier satisfaction ratings, Mursion’s scorecard shows how we drive real results for teams across industries.
18M+
Minutes of simulations
10K+
Hours of applied theory
5+
Years of simulations to inform training content
91%
Relevance and authenticity
90%
Value for time spent
80%
Confidence improvement
Platform Overview
Ready to see what Mursion is all about?
Experience how Mursion’s practice-based learning approach works to boost employee engagement, workforce productivity, and team performance.
MURSION RESOURCE CENTER
Learn the latest in workplace intelligence trends
Stay ahead with expert insights, industry trends, and the latest science on how to build a future-ready workforce.
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Awards & Patents
Proud to be recognized for redefining workforce intelligence
Mursion Awards
2022 EdTech 150 List in
Workforce Learning
2021 Best in Business in Human Resources
2021 Inc 500 Award
2021 Gold Medals – Best Advance in Leadership Simulation Tools and Best Advance in Online Coaching Tools
2021 Silver Medal – Best Advance in Learning Technology
2021 Bronze Medal – Best Advance in Diversity and Inclusion Innovation
2021 World Changing Ideas
2021 Brands That Matter
2021 Learning in Practice Award
2021 Fastest Growing Companies
Mursion Patents
We have 11 patents spanning virtual characters, interfaces, control systems, and behavioral interactions.
LET’S TEAM UP
Practice makes progress
Empower your workforce to develop the human skills AI can’t replace. Mursion helps L&D teams deliver repeatable, high-impact learning across every level of the organization.