Just a reminder: I'm not on X or FB these days, due to a certain distaste for their ownership. You can find me on Mastodon and Bluesky. Details on bornsleepy.com.

Hi

, how do I change a booking made using the air discount scheme? Your website won't let me do it online, and the phone list you give doesn't work.

Credit where due: many thanks to the woman on the

help desk at LCY this lunchtime who got me onto an earlier flight, sorted it so my bags would be transferred through to SYY, took them over and checked them in herself, and told me who to talk to at GLA.

Oh joy.

just cancelled my flight to Glasgow, which means I’ll miss my connection to Stornoway.

Very pleased to be a small part of this excellent team! Exciting times ahead :)