How can we help you?

Search our knowledge base for answers to common questions

Browse by Category

Find what you're looking for by exploring our categories

ELM2026 Auto-balance output across network cards

Software → ELM

When we facing a large output universe ,we can use multiple NIC to output data.Also we can use the Auto-balance output a...

Samuel Leung 5 days ago 578 views

NMU (Node Management Utility) is discontinued: use EMU instead

Software → EMU

NMU, the ENTTEC Node Management Utility, is discontinued. It is no longer developed, distributed, or supported. The job...

ENTTEC Tech Department 1 week ago 1,451 views

How to create and import a 3D shape CSV into ELM

Software → ELM

ELM 2026 introduces 3D shape import, letting you build a lighting rig in any geometry you can describe and drive it as a...

Nicolas Moreau 5 days ago 4,217 views

E-Streamer (70710/70711): Legacy Product

Legacy Product → Legacy Products

DISCONTINUED: This product has been superseded by the S-Play 70092.   Features: Stream multiple Universes: C...

1 week ago 1,891 views

USB>DMX: Compatible USB Software

DMX → USB>DMX

Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...

1 week ago 8,710 views

ELM 2026 Upgrade Licensing - Key facts

Pixel → Pixel Controllers

The current version of ELM is ELM 2026. Am I eligible for a free upgrade to ELM 2026? You qualify for a free upgrade to...

2 weeks ago 1,813 views

Configuring EMU with Ableton Live

Software → EMU

EMU can be driven from Ableton Live, so your lighting cues follow the music session instead of being triggered by hand....

ENTTEC Tech Department 19 hours ago 1,528 views

Open DMX USB with QLC+

DMX → USB>DMX: Open DMX USB (70303)

This guide shows how to get a first DMX output from an Open DMX USB (70303) using QLC+, a free, open-source lighting con...

ENTTEC Tech Department 22 hours ago 2,355 views

Art-Net and sACN troubleshooting: a symptom-based checklist

DMX → eDMX (Art-Net / sACN) & Networking

This is the checklist to work through when Art-Net or sACN misbehaves: no output, nodes that cannot be discovered, flick...

ENTTEC Tech Department 3 days ago 2,428 views

DMX Basics: Universe

DMX → DMX Basics

A set of 512 channels of DMX512 is referred to as a Universe. This concept provides a structured framework for managing...

3 days ago 2,428 views

DMX Basics: Addressing your fixture

DMX → DMX Basics

Addressing your DMX fixtures involves designating the location within the 512-channel universe where a specific DMX dev...

3 days ago 2,364 views

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support

ENTTEC Support

Your comprehensive resource for technical documentation, troubleshooting guides, and product support.

Empowering customers with knowledge.