Message and file history

Search across people, channels, and files to find context and get new team members up to speed faster.

Channels

Channels bring order and clarity to work — create them for every project, topic, or team.

Search

With your organization’s messages searchable, the answers you need are only a quick query away.

Audio and video clips

Share audio ideas or screen recordings with clips — all without leaving Slack.

Slack Connect

Collaborate securely with vendors, customers, and partners using Slack Connect.

Huddles

Work together in real time through audio and video meetings (including screen sharing) using Slack huddles.

Canvases

Create content like text, files, images, and videos directly in a Slack canvas.

Lists

Collaboratively manage projects and organize tasks in Slack lists.

Customizable sections

Keep projects and teams organized. Group channels and conversations into custom sidebar sections.

Templates

Access ready-to-use templates with automation. On Enterprise+, publish custom templates for your company.

Thread and channel summaries

Catch up on channels and threads in just a click.

Huddles notes

Get meeting summaries with transcripts, key takeaways, and action items.

AI assistant apps

Embed third-party agents and modern AI apps to work alongside you in Slack.

Slackbot (personal AI agent)New

Your personal AI agent that understands conversations, files, and projects in Slack. Plan limits apply.

Daily recaps

Get a daily digest of what’s happening across all of your teams and projects.

File summaries

Catch up on documents quickly with AI-powered summaries of shared files.

AI language translations

Translate messages and get Slack AI results in your preferred language.

AI workflow generation

Build workflows from a single prompt with the power of Slack AI and Workflow Builder.

AI steps in Workflow Builder

Enhance workflows with AI-powered steps like channel summaries for daily or weekly recaps.

AI message explanations

Instantly understand acronyms, projects, or jargon with clear explanations drawn from your team’s conversations.

AI writing assistance in canvas

AI helps create, structure, and polish your content.

AI search

Get clear answers from conversations and shared files—just type a question in your search bar. AI will handle the rest.

Enterprise search

Search across connected apps, databases, and systems with enterprise search.

Bring Salesforce data into Slack channels

Connect Salesforce records (such as accounts, cases, opportunities, leads, etc.) to dedicated Slack channels so customer conversations, context, and data are all side by side. Requires a Salesforce account.

Track leads & deals

Slack CRM: Track deals, log calls, and manage contacts in Slack. Ask Slackbot to surface account details and draft follow-ups.

Manage support emails

Slack CRM: Turn support emails into cases and manage them in Slack channels. Slackbot summarizes issues and helps draft replies.

Prepare for meetings

Slack CRM: Ask Slackbot to research accounts, draft emails, and keep customer records up to date.

Integrations with other apps

Choose from over 2,600 apps in the Slack App Directory — from Salesforce, Jira, Google Drive, ChatGPT, and more.

Deploy apps to Slack infrastructure

Deploy custom functions run on Slack's secure infrastructure at no extra cost.

Workflow Builder

Automate routine tasks and processes right in Slack, no coding required.

Conditional branching in Workflow Builder

Create workflows with conditional logic in Slack, no coding required.

Custom workflow steps

Custom workflow steps let developers bring org-specific systems into workflows with Slack APIs.

Data encryption at rest and in transit

By default, Slack encrypts data at rest and in transit as part of our security controls.

Two-factor authentication

Add extra security so you never have to worry about your password being compromised.

Session duration

Require members to sign back in when they close Slack, or after a set time.

Native device management

Enforce policies like blocking jailbroken devices or file downloads on mobile and desktop.

Access logs

Access logs track sign-ins, dates, devices, and IPs to detect suspicious activity.

Single sign-on (SSO)

Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google, and Azure.

Slack Enterprise Key Management

Slack EKM secures sensitive data with your own encryption keys and AWS KMS activity logs.

Integration with Enterprise Mobility Management

Control mobile data with Enterprise Mobility Management like VMware AirWatch or Ivanti MobileIron.

Anomaly Event Response

Defend against risks by automatically ending user sessions on anomalous events.

Data retention policies

Free Slack deletes data after 1 year. Paid plans keep it for life by default, with adjustable settings.

Data residency

For global teams, choose the region where certain types of data at rest will be stored.

Data exports for all messages

Workspace owners and admins can export data all workspace data, including private channels and direct messages.

Data exports for all messages from a single user

Workspace owners and admins can export data from all conversations a single user has joined.

Native data loss prevention

Scan external messages and files to prevent data loss or leaks.

Information barriers

Create info barriers between IDP groups to block certain DMs or huddles, avoiding conflicts of interest.

Legal holds

Place a legal hold on members to preserve their Slack data regardless of edits, deletes, or retention.

Discovery API

Use approved third-party apps to export or act on messages and files from Slack.

Audit logs

Audit logs track changes and usage. View in Slack, export CSV, or use the Audit Logs API.

Support for HIPAA compliance

Slack can be configured to support protected health information (PHI) in files and message content.

Workspaces

Like a virtual office, a workspace is where work happens: all your channels, DMs, and tools live here.

Manage channel posting permissions

Control who can post or @mention everyone in channels. This keeps large announcement channels distraction-free.

Admin analytics dashboards

Analytics dashboard shows how your org uses Slack. Sort data to understand messages, channels, and members.

SCIM user management

Slack supports member provisioning with SCIM. Use a connector app and supported identity provider.

Admin analytics API

Retrieve analytics data for a given date as a compressed JSON file.

Message activity analytics

Owners, admins, or members can view message activity to measure impact of communications.

Custom user groups

Simplify team-wide comms by adding multiple people to a single user group @mention.

Domain claiming

Slack can help companies claim multiple web domains.

Custom terms of service

Org owners and admins can set custom rules for joining and using their Slack org.

Granular roles

Assign system roles to members or IDP groups. Choose if they manage admin tasks org-wide or by workspace.

Manage flagged content

Enterprise+ members can flag messages for review. Owners and admins can act and view flag history.

Access to customer support

We’re here to help you get the most out of Slack, with support for your team every step of the way.