Apple lost my Apple Watch
I wanted to upgrade my Apple Watch to one in space black, coated in a scratch-resistant diamond-like carbon. I love how the display and case blend in, looking like a black pebble.
Unfortunately, black stainless steel is only available in the Hermès line since Series 6. So, I got a preowned Series 7 Hermès with box, straps and everything for $400 including tax. It still had warranty since Hermès models come with two year limited warranty.
I noticed the screen lifting off, so I took it to the store. They said they would send it off to get repaired. Then came a few weeks of an annoying time trying to find out the status of my repair, getting bounced between Apple Support and the store. Turned out they somehow lost it.
Finally, they replaced it with a brand new Series 9 Hermès Space Black!
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