I had filed a bug report with Apple Feedback Assistant: FB22952887 “App Store Connect page redirects to /login after already logged in.” This reproducible bug is still not fixed. My report previously received the resolution “Investigation complete - Unable to diagnose with current information” without requesting additional information from me. On the morning of June 15, I published the blog post Can you reproduce this App Store Connect bug? My blog post apparently caught the attention of someone at Apple, because later that day my bug report was reopened with a response (the first and only response):
Thank you for filing this feedback request. Please provide the following:
- Full-screen video or screenshots illustrating the issue
- Team/Organization name you’re trying to access
- Apple Account of the user experiencing the issue
I subsequently provided the requested information, including a screen recording, as well as a link to another developer’s verification of my bug.
Nonetheless, my bug report has now again received the resolution “Investigation complete - Unable to diagnose with current information.”
At the end of my previous blog post I wrote:
I’m fed up again, so my Feedback Assistant Boycott is back on, at least from my own personal perspective, though sadly the boycott never caught on with other developers.
Unfortunately, I forgot that I was boycotting Feedback Assistant when I filed a new bug report yesterday about the macOS Golden Gate developer beta: FB23728927 “Finder column view drag of selection only works at some angles.” (A fellow developer helpfully pointed me to the API NSTableView verticalMotionCanBeginDrag, which apparently got toggled somehow in Finder column view on the Golden Gate beta. The code comments in the NSTableView.h header file in Xcode are actually a better place to read about the verticalMotionCanBeginDrag property, because the web documentation is confusing and possibly inaccurate.)
I’ve now prevented future oversights like this by removing the Feedback Assistant app from my Dock; I won’t be opening the app anymore, not even to check for “resolutions” of my bug reports. If Apple is going to black-hole my bug reports, then I’m going to black-hole Feedback Assistant. The amount of time and effort I’ve wasted on it over the years is insane.