Award-Winning AI
Less process management, more meaningful results.
Embedded AI that adapts to your billing and payment workflows, identifies exceptions, and supports your team’s productivity.
Find Your Industry
Explore digital payment solutions tailored to your industry’s needs.
Modern Digital Billing for Utility Customers
- Reduce disconnects and call volumes with automation
- Lower total cost of ownership and operations
- Improve staff efficiency and increase customer satisfaction
Simplified Payment Experiences for Policyholders
- Drive predictable premium payments and trustworthy claims disbursements
- Strengthen policyholder loyalty with intuitive payment experiences
- Streamline operations with automation and smart insights
Easy Digital Payments for Public Services
- Accelerate payments for better cash flow
- Automate repetitive tasks to reduce manual processes
- Minimize delinquencies with automated reminders and intuitive design
Make Tax Payments Easier for Constituents
- Cut costs, increase efficiency, and boost collections
- Reduce delinquencies with automated reminders and intuitive design
- Improve collection rates by increasing digital self-service
The Billing and Payments Platform That Already Knows What’s Next
With AI built into every workflow (not layered on top), you get a digital billing and payments platform built for the way billing and payment operations actually run. Your team sees what needs attention before it escalates. Exceptions resolve in fewer clicks. Cash flow improves without chasing it. And your customers schedule payments, get answers, and manage preferences with self-service tools that operate in tandem across every channel.
Digital Payments — Easy to Use, Easy to Trust
Online & Mobile Payments
Offer accessible, omni-channel payment options that prioritize customer convenience. Features include one-click checkout, scheduled payments, and secure paperless billing.
Personalized Payment Reminders
Reduce late or missed payments with fully customizable reminders across email, text, and voice notifications, ensuring customers stay informed and on track.
Integrations without Interruptions
Benefit from robust CIS integrations with 160+ existing systems, implemented by dedicated specialists to ensure a smooth transition without service downtime.
AI-Driven Reporting
Harness AI-powered reporting to simplify data collection, uncover trends, and generate actionable insights that improve the customer experience and payment predictability.
Secure Cloud Infrastructure
Enjoy automated upgrades, enterprise-grade security, and instant access to new features through our scalable SaaS platform, reducing IT load and boosting efficiency.
Why We're the Preferred Payments Partner
0 %
Avg Increase in Digital Payments in Year 1
0 x
Manual Process Reduction for IT & Finance Time Savings
10 %
Customer Rating Satisfaction for Implementation & Technical Support
20 +
Robust & Proven System Integrations
Real Billers, Real Results
"We have seen steadily decreasing call volumes and paperless billing adoption has spiked, allowing us to decrease our mailing expenses. Plus, with the time saved, we were able to shift resources to meaningful improvements and projects that we’ve never had time for in the past."
Julie Nemitz
Customer Services Manager, Sacramento Suburban Water District
"InvoiceCloud gave us the modern digital payment experience our policyholders wanted and provided dedicated support to ease any concerns we had. The best part is the rise in self-service payments has kept costs down as we’ve grown our base."
Bernadette Autrey
Chief Financial Officer, American Farmers & Ranchers Mutual Insurance Company
"We wanted to drive taxpayer engagement through digital payments, helping us alleviate the volume of calls and walk-ins to address payment issues. InvoiceCloud provided exactly what we wanted, including modern payment options that empower self-service to help save time and resources to focus on other top needs."
Trina Baxley
Collections Supervisor, New Hanover County
Calculate Your Estimated Savings with InvoiceCloud
Billing and Payment Insights
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From Lockbox to Digital-First: Hawaiʻi Gas Reimagines the Payment Experience
The Call Your Team Didn’t Have to Take: A Guide to AI-Powered Customer Service
Ready to Streamline Digital Payments?
Let’s talk about taking your billing and payments to the next level.