Buffer: All-you-need social media toolkit for small businesses

A transparent company since 2010

Since 2013, we’ve been open with Buffer’s finances and our team’s salaries, among many other metrics. We share openly because we believe in the power of transparency to build trust, hold us accountable to a high standard, and push our industry forward.

This is a dashboard for anyone to see how we’re building Buffer.

Monthly metrics

MAUMonthly Active Users
241,945

MRRMonthly Recurring Revenue
$2.2M

ARPUAverage Revenue Per User
$27.25

ARRAnnual Recurring Revenue
$26.0M

A brief history

  • 2010

  • 2011

    August

    Buffer was accepted into AngelPad startup accelerator, with initial $120,000 investment

  • 2012

  • 2013

  • 2014

  • 2015

  • 2016

  • 2018

  • 2020

  • 2021

  • 2022

  • 2023

Customer experience

First response within 2 hours in the last 90 days

Customer satisfaction in the last 90 days

Customer emails solved in the last quarter

Read the original on buffer.com ↗