The AI-native customer service platform.
Takes real action on refunds, account updates, and multi-step workflows. Never hands complexity back to your team.
Botpress agents process refunds, update accounts, and run multi-step workflows, without ever handing complexity back to your team.
SOC 2 compliant
No credit card required
An AI agent company that built a helpdesk.
Not the other way around.
750k
AI agents built
10 yrs
of AI infrastructure
No per-seat cost.
Ever.
No per-seat cost. Grow your team without growing your software bill.
AI usage included. Because real AI companies don’t bill separately for AI.
Save
$25,500
per year compared to
Zendesk
Intercom
Seats
4
Conversations/mo
1,200
Botpress
$9,000/yr
Zendesk
$34,500/yr
Intercom
$25,500/yr
Your team never solves the same problem twice.
Step 1
AI handles the ticket
Resolved end-to-end without pulling in your support team.
Step 2
Hot handoff to a human when needed
Picks up the ticket with the conversation history, account details, and any troubleshooting steps already attempted.
Step 3
The system learns
One resolution becomes permanent knowledge. Every future similar ticket is handled automatically.
Enterprise-grade reliability, built over 10 years.
Robust security
SOC II certified, GDPR compliant, and penetration tested by KPMG. Your data and your customers' data are protected to the highest industry standard.
Reliable infrastructure
Built on AWS with automatic scaling and zero maintenance required. Botpress handles peak traffic without interruption — your team never has to think about it.
AI that knows its limits
Botpress agents are built with escalation rules and fallback logic that determine exactly when AI acts and when it escalates. Full context passed to your team every time — no cold handoffs.
Built for the tickets with no script.
Most tickets follow a playbook. Some need judgment, and context pulled from more than one place. That's where Botpress is built to hold up, not fall back to a human by default.
Keep your helpdesk. Level up your AI.
Botpress works on top of your existing helpdesk, or as a standalone helpdesk.
No migration
Connect to your existing helpdesk in minutes. Your tickets stay intact
No helpdesk? No problem.
Botpress Desk is a full ticket management system. Level up your email inbox strategy.
No engineering required
No dev resources needed to go live. Build your AI agents with natural language. Connect via OAuth. Start resolving.
Built for the tough tickets.
Use your senior support reps wisely. Let AI handle the rest.
